Overview
Cyber Operations purpose is to support safe care and build public trust by building NHS England’s cyber resilience and enabling the wider health system to be cyber resilient, supporting Transformation Directorate’s purpose of delivering the best care and outcomes for the NHS.
Team Structure
The Cyber Operations sub-directorate consists of four operational areas:
- Cyber Security Operations Unit (CSOU & SIO)
- Cyber Delivery Unit (CDU)
- Cyber Improvement Programme
- Chief Information Security Office Function (CISO)
Role Summary
This role is in the Service Integration and Ownership (SIO), which is part of Cyber Security Operations Unit. SIO is primarily external facing, managing the portfolio of Cyber Services to NHS Systems, supporting them in identifying and managing cyber risk and ultimately provide cyber resilience while underpinning the delivery of patient services and outcomes. This requires full management and delivery of the cyber portfolio.
Responsibilities
As part of the service team, you will support the operational delivery of Cyber Operational Services and process management, across the service lifecycle, including but not limited in the areas of to service transition, operation and retirement. You will also be required to support the Service Strategy and associated processes and governance, ownership, supplier management, integration.
The Senior Service Manager will take a customer focused approach whilst working with and supporting internal and external partners to ensure excellent service delivery and supplier management.
You will be required to lead a team ensuring they support the overall goals of the Service Integration and Ownership team.
Professional Profile
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.
Our Values
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where people can develop and make a difference
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
Important Information
Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, to create a smaller, more strategic centre that reduces duplication and waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Please see the attached Job Description and Person Specification for more information about the role and responsibilities.
Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.
Residency and Clearance Requirements
All NHS England Cyber Security personnel must hold Security Clearance level as a minimum. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role – will still be considered.
Please make sure you meet these requirements before applying for this role. You don’t need to have SC already, however, failure to achieve the requirements for SC after offer will result in the job offer being withdrawn. For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc.
Application
If you like what you have read and think you have the skills and experience, we need then don’t delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don’t miss out!
This advert closes on Wednesday 8 Apr 2026
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