IT Infrastructure Support Analyst

Tiverton, EX16.

Hours: Monday to Friday, 9:00am : 5:00pm (35 hours per week)

Salary: A GBP 30,000 : A GBP 32,000

Overview

An experienced Infrastructure Analyst is required to join a collaborative IT team supporting a business:wide technology transformation. The organisation is focused on modernising its IT estate, adopting cloud:first and modern workplace technologies, and continuously improving its infrastructure and service delivery.

This is an excellent opportunity for a hands:on infrastructure professional to contribute to both BAU support and strategic IT improvement initiatives within a forward:thinking environment.

Key Responsibilities

• Support the modernisation and ongoing improvement of all IT systems and infrastructure
• Monitor, maintain, and ensure the stability and performance of infrastructure environments
• Assist the IT Service Desk with escalations and infrastructure:related queries
• Analyse existing systems and recommend improvements aligned with modern best practices
• Carry out regular patching, upgrades, and preventive maintenance activities
• Support end:user device configuration, including new hardware setup and policy/compliance management
• Provide clear, business:focused technical input and guidance where required
• Produce and maintain technical documentation for both end users and support teams
• Contribute to the organisations wider IT strategy and transformation initiatives

Key Skills And Experience Required

• Strong knowledge of networking principles, including:
• DNS, DHCP, TCP/IP
• Subnetting and VLANs
• Experience with Windows Server
• Proficiency in Microsoft 365, including enterprise licensing (F through E suites)
• Understanding of modern identity and security concepts (e.g. MFA, conditional access)
• Experience with Microsoft Azure (IaaS and PaaS), including security and governance
• Familiarity with firewall configuration and network security best practices
• Experience with threat hunting, vulnerability management, and security tooling
• Strong experience producing technical documentation
• Experience in a support or infrastructure:focused IT role

Benefits

• 25 days annual leave plus bank holidays
• Company pension scheme (with employer contribution)
• Healthcare cashback scheme
• Discounts with local shops and services
• Retail discounts with major brands including Argos, Currys, Halfords, Tesco, Sainsburys, and Morrisons
• Free on:site parking
• Career progression opportunities
• Ongoing training and professional development
• Recommend:a:friend scheme

Closing date is 19.04.2026 : Please note this could change subject to suitable applications.

#J-18808-Ljbffr…