Spa Receptionist – Bristol

Company: Harbour Hotels
Apply for the Spa Receptionist – Bristol
Location: Bristol
Job Description:

Spa Receptionist – Bristol

Spa Receptionist – Bristol HarSPA

Location: BristolPosition Type: Full-time / Part-time (flexible)

About UsBristol HarSPA is a premium wellness destination, offering a tranquil escape for guests 365 days a year. We pride ourselves on delivering exceptional service and creating a relaxing, welcoming environment for every visitor.

The RoleWe are looking for a friendly, professional, and highly organised Spa Receptionist to join our team. As the first point of contact for our guests, you will play a key role in delivering an outstanding customer experience.

Working HoursThis role requires flexibility to work a mixture of shifts, including:

  • Early shifts: 6:30am – 3:00pm
  • Late shifts: 12:00pm – 8:00pm
  • Weekends and key holiday periods (we are open 365 days a year)

Key Responsibilities

  • Welcoming guests and providing a warm, professional first impression
  • Managing bookings, appointments, and enquiries (in person, phone, and email)
  • Handling payments and maintaining accurate records
  • Supporting the smooth day-to-day operation of the spa
  • Maintaining a clean, calm, and organised reception area

What We’re Looking For

  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Punctual, reliable, and professional at all times
  • Ability to remain calm and efficient in a busy environment
  • A positive attitude and a passion for customer service

What We Offer

  • A supportive and friendly team environment
  • Opportunities for training and development
  • Staff benefits and discounts
  • The chance to work in a relaxing, luxury setting

How to ApplyIf you are enthusiastic, organised, and enjoy working with people, we would love to hear from you

Posted: March 31st, 2026