Housing Complaints Officer – Stage 2 Investigations (Remote)

A local authority housing service is seeking an experienced Complaints Officer to lead on Stage 2 complaints. This role involves managing complex complaints, ensuring investigations are thorough, and delivering high-quality responses in compliance with the Housing Ombudsman standards. The successful candidate will work across various housing services to identify issues and improve service delivery. Remote working is available for the right candidate.#J-18808-Ljbffr…