Overview
Work closely with both onshore and offshore teams, engaging with stakeholders at all levels while driving process improvements and maintaining regulatory standards.
Job Responsibilities
As a MI Reporting Quality Assurance Analyst at MUFG, you will immerse yourself in a diverse range of responsibilities designed to ensure the highest standards of data quality across all financial and risk reporting activities. Your day-to-day work will involve collaborating with both onshore colleagues in London and offshore production teams to deliver timely, accurate management information that underpins critical business decisions.
You will take ownership of the end-to-end QA process, reviewing reports for accuracy, facilitating stakeholder engagement for approvals, developing new performance metrics, analysing service level agreements, resolving issues efficiently, maintaining essential documentation, leading UAT for system changes, and providing subject matter expertise on emerging regulatory requirements.
Your ability to communicate effectively with stakeholders at all levels will be crucial as you coordinate meetings, cascade updates on reporting successes or challenges, and drive continuous improvement initiatives. By leveraging your analytical skills and attention to detail within this highly collaborative environment, you will help MUFG maintain its reputation for excellence in financial services.
Perform comprehensive quality assurance controls over financial, risk, and enterprise reports produced by offshore teams, ensuring accuracy and consistency before distribution.
Provide insightful commentary and analysis on key metrics and reports to support business understanding and decision-making.
Conduct cross-report reconciliations to validate data integrity across various reporting streams.
Coordinate stakeholder sign-off processes for all major reports, ensuring thorough review prior to final distribution.
Support offshore teams in distributing complex management information packs while implementing changes to reporting processes as required.
Develop enhanced management information tools-including KPIs and data-quality metrics-to evidence robust QA reviews.
Analyse offshore KPI and SLA reporting, tracking breaches, managing issues, and ensuring timely resolution in line with business expectations.
Maintain up-to-date QA documentation that meets internal standards and regulatory requirements.
Act as the primary contact for onshore stakeholder management, addressing queries promptly and coordinating regular meetings alongside MI Platform and Analytics Change teams.
Lead user acceptance testing (UAT) for process changes, ensuring smooth handover to production teams while keeping abreast of evolving financial and risk reporting requirements.
Qualifications
Proven experience in financial or risk reporting within a large-scale banking or financial services environment is essential.
A strong working knowledge of Microsoft Office applications, particularly Excel, is required to manage complex data sets efficiently.
Familiarity with current financial and risk reporting requirements ensures you can provide relevant business analysis on new initiatives.
Experience using business intelligence software such as Business Objects or Power BI is beneficial for developing advanced MI solutions.
Database-related knowledge (e.g., SQL) would be advantageous when supporting data-driven process improvements.
Professional qualifications such as CFA, ACA or CIMA are considered beneficial but not mandatory.
Demonstrated ability to analyse KPIs/SLA metrics critically while managing issue resolution processes collaboratively with stakeholders.
Excellent interpersonal and stakeholder management skills are necessary for effective engagement across both onshore and offshore teams.
Strong organisational abilities enable you to maintain up-to-date documentation while balancing multiple priorities within tight deadlines.
Benefits
Flexible working arrangements designed around employee wellbeing, alongside access to state-of-the-art technology platforms that empower you to do your best work.
Equal Opportunity Employer
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
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