A leading IT services provider is seeking an experienced IT Service Desk Manager for a hybrid role in Portsmouth. You will oversee and enhance IT service delivery across an MoD Private Cloud environment, emphasizing continuous improvement aligned with ITIL 4. A deep knowledge of Jira and Confluence, alongside ITIL 4 certifications, is crucial for success in this position. This role offers a chance to innovatively manage IT services while ensuring compliance and efficiency in a secure operational context.#J-18808-Ljbffr…
