Customer Service Transformation Lead

Capgemini is seeking experienced consultants for their Customer Service Transformation team in Greater London. This pivotal role focuses on transforming customer interactions through technology, coaching colleagues, and improving service delivery models. Ideal candidates should have CRM platform experience, strong stakeholder engagement skills, and a passion for enhancing customer experiences. The position is designed for innovative thinkers who are eager to shape the future of customer service while embodying Capgemini’s values.#J-18808-Ljbffr…