Client-Focused In-Service Support Lead

A global engineering organization in Newcastle upon Tyne is seeking an In-Service Support Manager to enhance customer experience through effective service delivery management. This crucial role involves managing all customer requests, overseeing service frameworks, and driving service improvements. The ideal candidate will possess a technical engineering background, leadership experience in a support function, and strong organisational skills. A commitment to exceptional service and the ability to manage budgets are key to success in this position.#J-18808-Ljbffr…