About the Role
Student Records is part of the central MIS Team who are responsible for all student ILR data, HE data, exams, systems and reporting. We are currently looking for two enthusiastic Student Records Administrators to work across the NCC Group. The post will be based at our Tower Hamlets, Poplar campus, and travel to other sites will be required during enrolment and exams.
Key Responsibilities
- Support the accurate and timely administration of student enrolments, assisting with compliance checks and internal audits to ensure the quality and accuracy of our data.
- Maintain student data by following up student absences and withdrawals, as necessary.
- Liaise with college staff, students, parents, and wider agencies on a daily basis to solve attendance queries and assist with accurate and timely administration of student and group change requests.
- Work with a team to update student data for funding submissions (ILR).
Who You Are
You should have experience of working in an administration role and enjoy working with data and talking to students. You will have good communication skills and be able to work under pressure to meet deadlines, ensuring a high level of accuracy. You are adaptable, collaborative, and ready to contribute to a student‑focused team.
What We Offer
- Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme.
- Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
- On‑Site Facilities: Free access to on‑site gym facilities at some campuses and on‑site cafes serving subsidised food and drinks.
- Staff Development: Five CPD days per year, with access to industry‑standard facilities and a collaborative working environment, leading to opportunities for career advancement and professional development.
- Financial Perks: Interest‑free loans for annual travel season tickets; Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee Assistance Programme.
- Discounts: Save money on day‑to‑day expenses, shopping, dining out, DIY, and travel.
- Technology Access: Office 365 and Adobe Suite available for personal devices.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self‑disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate, then your offer of employment is likely to be withdrawn. The College’s DBS policy covers the recruitment of ex‑offenders and is available upon request.
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