This is a four day week role. You’ll be working qualified, booked meetings from day one — our SDR team and marketing engine handle the top of funnel, so you can focus entirely on running great sales cycles and closing deals.
£43,738 base | £62,483 OTE | Equity included
About the role
Beacon is the top-rated charity CRM in the UK — 4.9/5 in Fundraising Magazine’s annual CRM survey, a close rate above 50%, and over 1,500 charities trusting us to run their core operations. We’re profitable, founder-owned, and growing — and we’re looking for a Customer Development Manager to join our expanding sales team.
You’ll own the full sales cycle for small to medium-sized charities evaluating Beacon as their CRM. This isn’t a role where you’re building pipeline from scratch — we have a well-established inbound engine and a strong outbound SDR team generating qualified opportunities. Your job is to run high-velocity, well-structured sales cycles and close them.
What you’ll be doing
- Leading complex, multi-stakeholder discovery calls to uncover deep business pain and urgency
- Qualifying incoming leads using BANT to protect your time and determine the best evaluation path
- Delivering highly tailored product demonstrations that map Beacon’s capabilities directly to each charity’s needs and commercial outcomes
- Taking control of the sales process and guiding prospects through their buying journey with confidence
- Handling objections with credibility and maintaining constructive tension throughout the deal
- Managing your pipeline with discipline and forecasting accurately using structured frameworks including MEDDIC
- Building strong relationships with Beacon’s implementation partner network
- Consistently meeting and exceeding your revenue targets
What we’re looking for
- 3+ years of experience in a quota-carrying B2B SaaS or technical sales role
- A proven track record of consistently hitting and exceeding revenue targets, with a clear grasp of your own conversion metrics and deal velocity
- Formal training or strong practical experience in structured sales methodologies — Sandler, Challenger, or MEDDIC
- Commercially driven with a strong sense of ownership over your pipeline, your forecasting, and your own development
- The ability to discuss budget and timelines early and push back on unrealistic demands without losing the relationship
- A genuine interest in the charity sector and the ability to quickly understand how different organisations operate
- A friendly, confident demeanour — our customers are charities, and part of what makes Beacon stand out is that we’re smart, warm humans who know how to build real trust
- The ability to support your teammates — sharing what’s working, whether that’s an email template, an objection handle, or a call debrief
- Flawless written English and the ability to write compelling, well-structured proposals
- Experience selling CRM, completing RFPs, or working in the charity sector would be a bonus
Benefits
- Four day work week — every week
- EMI-qualifying share options
- 6 weeks holiday per year plus bank holidays
- £60 bonus for every day of holiday you actually take
- 6 week fully paid sabbatical after 5 years
- 150% pension matching (up to 10%)
- Private health insurance including dental and optical
- 12 weeks fully paid parental leave, regardless of circumstances
- Guaranteed annual pay rise in line with inflation
- Banded, transparent salary system — everyone doing the same job earns the same
- Cycle to work scheme
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