COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The ‘family-like’ atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- Conduct comprehensive market feasibility studies and analysis of target regional markets to inform institutional strategy and decision-making.
- Synthesise market research, data, and intelligence into clear, coherent reports, briefs, and papers suitable for senior management presentations and stakeholder engagements.
- Coordinate and support the marketing and outreach efforts of overseas centres, working closely with overseas colleagues and relevant stakeholders in Singapore to ensure alignment with institutional priorities, branding, and messaging.
- Serve as the operational liaison between overseas centres and internal units, facilitating information flow, follow-ups, and coordination on ongoing initiatives, activities, and requests.
- Maintain systematic documentation, records, and tracking of key metrics, milestones, and activities related to overseas centres, ensuring information is accurate, current, and readily accessible.
- Assist in the preparation of management reports, dashboards, and key matrices, including the tracking and analysis of centre activities, engagement outcomes, and performance indicators.
- Draft, curate, and edit articles, briefs, and content highlighting significant achievements, milestones, and success stories of overseas centres for internal communications, management reports, and selected external‑facing platforms where appropriate.
- Prepare high‑quality presentations, reports, and supporting collaterals for meetings, reviews, and stakeholder engagements related to overseas centres and regional initiatives.
- Undertake any other duties as assigned by the Office of Overseas Centres.
QUALIFICATIONS
- Degree holder with at least 3 to 4 years of relevant work experience.
- Strong ability to organise, synthesise and present information clearly, with proficiency in preparing high‑quality presentations, reports and briefing materials for management and stakeholders.
- Strong organisational skills with the ability to manage multiple workstreams, track deliverables and maintain accurate records, while ensuring quality and timeliness.
- Comfortable working across cultures with an inter‑cultural mindset, proactive attitude and strong teamwork skills; able to engage effectively with overseas centres and internal stakeholders.
- Interest in international engagement, overseas operations, marketing coordination and stakeholder management, particularly within the higher education or institutional context.
- Working knowledge of social media platforms, content creation including the ability to create and coordinate simple marketing collaterals such as write‑ups, brochures, slides, web or digital content for institutional or organisational communications is preferred.
- Fluency in spoken and written Mandarin is a requirement, as the role involves collaboration with the China market.
- Willingness to travel within the region, sometimes on short notice and for extended durations, where required.
OTHER INFORMATION
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer – Singapore Management University
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