Senior Regulatory Affairs Manager

Senior Regulatory Affairs Manager – Hamilton, Glasgow

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high quality solutions across the multi‑utility sector. Our team is growing, and we are excited to welcome a talented Senior Regulatory Affairs Manager to join us.

Benefits

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Car allowance
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Hybrid working
• Flexible start and finish times for eligible roles
• Private medical insurance
• Company sick pay

Responsibilities

• Reporting to the Head of Regulatory Affairs, manage the day‑to‑day activities of the regulatory affairs team.
• Support the development, and manage the implementation, of the company’s regulatory strategy.
• Responsible for compliance with all regulatory obligations across water, wastewater, electricity, gas, and heat regulatory frameworks.
• Manage relationships with regulators and industry groups. Represent Last Mile externally with regulators, code bodies, and industry trade bodies – such as Ofgem, Ofwat, and the INA.
• Lead, design, and manage the process for supporting the organisation in preparing for and implementing regulatory change.
• Lead and manage the process for supporting the organisation to meet regulatory requirements in preparing for commercial opportunities and new markets.
• Develop and implement systems and control measures to manage changes to ensure compliance, mitigate risk and unlock opportunities.
• Manage the process for all regulatory compliance and reporting submissions.
• Monitor and analyse company performance in key regulatory metrics to bring insight to and manage continual improvement of Last Mile’s regulatory performance across its licences and codes.
• Support Last Mile to enhance its regulatory compliance performance, ensuring strong reputation and positive relationships with industry regulators and stakeholders.

Experience & Requirements

• Experience managing and developing teams.
• Knowledge and significant lived experience of the extensive regulatory, commercial and compliance framework supporting the operation of at least one of the gas, electricity, water, wastewater and heat network industries.
• Knowledge and experience of managing compliance with industry licensing, codes, pricing controls and regulatory programmes.
• Awareness of consumer supply policy in the water, wastewater and heat markets would be preferable but not essential.
• Ability to influence senior stakeholders in meeting regulatory obligations, developing policy positions.
• Ability to effect change both internally and externally to achieve Last Mile’s strategic compliance and commercial objectives.
• Demonstrable management experience to manage others and lead change initiatives.
• Ability to translate complex regulatory frameworks into executable plans.
• Great proficiency in Microsoft packages, namely Excel, Word and Outlook.
• Excellent written and verbal communication skills.
• Comfortable reporting to senior stakeholders and regulatory leads.

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.

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