Service Supervisor (Cardiff)

Overview

We have an opportunity for a Service Supervisor based at our busy Cardiff office.

The successful applicant should have strong knowledge of lift maintenance service and be self‑motivated to help build the development of the service department. They must be able to communicate effectively with clients, suppliers, and employees.

Responsibilities

• Managing a team of Service Engineers in a busy area for routine maintenance, breakdowns, and processing of repairs.
• Updating information and responding to messages using the company computer network.
• Processing service reports, callout reports, client/consultant survey reports, thorough examination reports, client correspondence, ordering of materials and audit inspections.
• Conducting technical surveys and specific risk assessments.
• Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.
• Attending departmental and client review meetings.

Qualifications

• A strong bias in lift maintenance/repair.
• A current, valid driving licence.
• A DBS check will be required.

Benefits

• Competitive salary, based on proven experience.
• Company vehicle or Cash Allowance scheme.
• Participation in the company profit share scheme after a qualifying period.
• Stakeholder pension scheme.
• 25 days paid holiday, in addition to public holidays.
• Medicash Health Scheme and Wellbeing Scheme.
• Enhanced Maternity and Paternity Scheme after a qualifying period.

Still interested?

or please apply (in confidence) together with your CV to: careers@jacksonlifts.com.

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