Customer Operations Lead — Client Success & Service Desk

Company: Optima Health (OH&W)
Apply for the Customer Operations Lead — Client Success & Service Desk
Location: Birmingham
Job Description:

A leading health services provider in the UK seeks a Customer Operations Manager to lead a dedicated team of Customer Service Administrators in Birmingham. The role focuses on enhancing customer experience by managing a multi-channel operational service desk and developing service guidelines. Candidates should have strong leadership and decision-making skills, along with a background in customer service. This position offers a salary between £32,000 – £35,000 per annum and full-time working hours.#J-18808-Ljbffr…

Posted: March 31st, 2026