Purpose of our firm
To provide holistic, bespoke financial advice to clients for every stage of their lifetime financial journey.
Purpose of the role
To support a financial adviser in providing the highest levels of client service and in growing the business in a strong but sustainable and scalable way. With a view to career progression to Financial Advisor within 6 months to 2 years depending on experience levels.
Responsibilities of the role
Assisting a wealth adviser in the client servicing process, including
- Booking the client review meetings
- Preparing the client documentation for before, during and after the client review meeting, including the Progress Check Reports. Ensuring all data has been imported correctly. This includes liaising with providers.
- Completing all action points from the review and recording appropriately on the relevant IT system in accordance with policy.
- Creatively identifying opportunities with existing clients within the servicing process
Assisting a wealth adviser to onboard clients brought in from another wealth advice firm via a Practice Buy Out (PBO), including:
- Data cleansing including ensuring correct contact details, policy data is up to date, cash and investment holdings information is up to date and complete etc. This includes liaising with providers.
- Ensuring the PBO client onboarding process and communications are completed accurately and at the right times
- Creatively identifying opportunities with these clients for the initial meeting
- Booking the client meetings
Assisting a wealth adviser to grow a client bank, including:
- Ensuring leads for new clients have been followed up quickly
- Creatively identifying opportunities with both new and existing clients
- Onboarding of new clients
Support compliance processes by ensuring documentation meets regulatory standards
Assist with reporting and general office administration
Handle incoming calls, emails, and correspondence with all parties internal and external, professionally and efficiently
The Person
Skills required
Organisational skills involving clear setting of outcomes required, timescales and realistic forward and contingency planning
Relationship Management skills for both internal stakeholders (inc principal, advisers, paraplanners, administrators) and external stakeholders (inc clients and providers)
Personal Development via the Quilter Academy or in house training depending on level 4 qualifications.
Knowledge required/preferred
Experience of Xplan and 360 would be an advantage but not essential
IT literate in Microsoft Office essential
Demonstrable ability to learn new IT systems essential
Qualifications for Financial Advice would be welcome but not essential.
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