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Lead Associate – Professional Services – Executive Search
A values-led, well-established security services provider is seeking a Contract Manager to oversee a portfolio of sites across across Central London. One day you’ll need to wear you’re hard hat on site, the next you’ll be supporting global prestigious clients.
This is a hands-on leadership role suited for someone who thrives on accountability, is commercially minded, and can operate their contract like it’s their own business – driving performance, engagement, and client satisfaction.
This is a fantastic opportunity to join a growing organisation that places integrity, service, and people at the heart of its mission. You’ll play a vital role in delivering safe, professional, and people-first security services across multiple client locations.
Key Responsibilities:
- Lead & Manage the operational delivery of manned guarding services across multiple sites.
- Act as the main point of contact for client stakeholders, conducting regular performance reviews, KPI meetings, and ensuring service excellence.
- Run your contract like a business. Own the P&L, manage budgets exceeding £5m, forecast accurately, and monitor all financial activity.
- Visit sites regularly to ensure the welfare of officers, consistent service levels, and compliance with internal systems.
- Motivate, coach, and develop site-based teams and direct reports through goal-setting, performance reviews, and daily leadership.
- Maintain clean records and reporting for invoicing, payroll, and internal systems and proactively resolving discrepancies.
- Identify growth opportunities within existing contracts and support business development with insights and leads.
- Ensure compliance with all policies, procedures, and industry regulations.
To Be Successful:
- Valid SIA Front-Line Licence (SG/DS) is essential
- Full UK Driving Licence
- Experience managing multi-site security contracts and large officer teams
- Strong financial awareness, must be confident managing large budgets, forecasting, and reporting
- Exceptional communication and interpersonal skills – client-focused and calm under pressure
- High levels of organisation, with great attention to detail and a proactive approach
- Solid IT skills, especially MS Office and workforce management systems
- A collaborative, values-driven mindset and the resilience to lead by example
- Available to work 0800-1700 as standard with some OOH works
In Return:
- Company Sick Pay Scheme
- Enhanced Family Leave
- Employee Assistance Programme & Welfare Fund
- Cycle to Work Scheme
- Employee Rewards & Discounts
- Real opportunity for career growth in a mission-led business
- Supportive team culture rooted in service, trust, and doing the right thing
For further information, or a confidential conversation, email Natalie – nc@spencer-richardson.com today.
WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES WITH CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Finance and Customer Service
Industries
Security and Investigations
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