Quality Assurance Auditor – Customer Outcomes & Calibration

A leading financial services provider in Caerphilly is seeking a Quality Assurance Auditor to monitor calls and ensure service quality. The role involves conducting detailed reviews, producing reports, and providing constructive feedback to teams for improvement. Ideal candidates will have prior experience in quality assurance, preferably within Financial Services. This position offers a range of benefits including annual leave, a performance bonus, and opportunities for professional development.#J-18808-Ljbffr…