Product Support Engineer – SaaS & Shopify CSAT Lead

Company: LoopWork
Apply for the Product Support Engineer – SaaS & Shopify CSAT Lead
Location: Glasgow
Job Description:

A dynamic tech company in Glasgow is seeking a Customer Support Specialist to enhance customer experiences through various communication channels. You will resolve product queries, troubleshoot issues, and strive to maintain high customer satisfaction scores. The ideal candidate has 1-3 years of experience in customer support, a bachelor’s degree in a tech-related field, and strong problem-solving and communication skills. This role includes technical troubleshooting for the Shopify platform, aiming to improve support processes.#J-18808-Ljbffr…

Posted: January 25th, 2026