Customer Success Executive at Cameron Pink

Company: School Result
Apply for the Customer Success Executive at Cameron Pink
Location: Woking
Job Description:

Customer Success Executive at Cameron Pink

Overview

Cameron Pink is hiring a Customer Success Executive to join its fast-growing SaaS team in Woking, Surrey. This hybrid role offers a competitive salary of £35,000–£40,000 per annum, plus up to £5,000 in OTE incentives, equity options, and a comprehensive benefits package. If you’re passionate about helping customers thrive and want to make a measurable impact, this is your opportunity to become a trusted partner in digital transformation.

Key Information

  • Job Title: Customer Success Executive
  • Company: Cameron Pink
  • Location: GU22, Woking, Surrey (Hybrid: minimum 3 days in office)
  • Work Type: Full-Time
  • Salary: £35,000–£40,000 + up to £5,000 OTE + Equity Options
  • Contract Type: Permanent
  • Application Deadline: Rolling (early application encouraged)

Why This Role Stands Out

You’ll join a dynamic tech environment where your work directly shapes how customers use digital solutions, drives ROI, and builds long-term relationships. From onboarding to ongoing support, you’ll be the voice of the customer—guiding success, influencing product development, and ensuring zero attrition across your accounts.

Key Responsibilities

  • Serve as the primary post-sale contact for assigned accounts
  • Guide onboarding, configuration, and best practices for digital experience management
  • Create tailored success plans aligned with customer goals
  • Monitor account health, usage, and feedback to ensure satisfaction and retention
  • Conduct Benefits Realisation exercises to identify added value
  • Collaborate with Sales, Product, and Support teams to resolve issues
  • Represent the customer voice internally to influence product enhancements
  • Maintain loyalty and engagement across your customer base

Candidate Profile

You’ll thrive in this role if you have:

  • 2+ years in Customer Success, Account Management, or SaaS implementation
  • Experience with CMS platforms (e.g., WordPress, Drupal) or similar digital tools
  • Passion for technology and digital transformation
  • Strong communication, presentation, and relationship-building skills
  • Analytical mindset with the ability to turn data into actionable insights
  • Proactive, organized, and customer-focused approach

Bonus Skills

  • Training in sales/account management (e.g., Target Account Selling)
  • Experience with marketing automation tools (e.g., HubSpot) or support tracking platforms
  • Public sector experience
  • Growth mindset and eagerness to learn

Benefits

Cameron Pink offers a robust package designed to support your career and wellbeing:

  • Competitive salary + performance-based incentives
  • Equity options to share in company success
  • Retail discounts, 24/7 GP access, and wellness support
  • Hybrid working model for better work-life balance
  • Direct mentorship from a successful entrepreneur
  • Opportunity to contribute to projects impacting millions of users

How to Apply

Click here to Submit your application via the job portal. Include your CV and a brief cover letter highlighting your experience in customer success and your passion for digital transformation.

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Posted: March 17th, 2026