Summary of the work
An exciting opportunity for talented, tenacious individuals looking to join our team and take lead in creating world‑class services in the Prison and Probation environment. Conducting Service Discovery to identify and deliver high‑quality, user‑centred products that positively impact the lives of offenders, prison staff and society as a whole.
Expected contract length
6 months minimum, up to 24 months
Region
Yorkshire and the Humber
Organisation the work is for
National Offender Management Service (NOMS)
Job Description
Who the specialist will work with
We’re building a team of around seventy experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and to play an active and continued role in the strategic development of the team and studio approaches.
- A product team (one of three) of product owners, delivery manager, interaction designer, developers
- Remaining two product teams, reporting directly to a service manager, technical architect, service design lead, user researcher
- Community of designers, Head of User Experience in Sheffield, MOJ design community (including ten based in London), cross‑government design community
What the specialist will work on
- Working as part of a multi‑disciplined team to design user‑focused services
- Deliver designs that meet web standards, ensuring build in of key elements are built in from the outset
- Contributing to the development/continual enhancement of products
- Partnering with colleagues to facilitate a consistent user experience
- Building relationships/working effectively with external providers
- Disseminating expertise of how design decisions impact accessibility internally/externally
- Communicating credibly with a wide range of digital delivery disciplines and talent internally/externally
Work setup
Address where the work will take place
Furnace Hill, Sheffield & St James’ Park, London
Working arrangements
The role is Sheffield based, but there may be travel involved to other regions of the country including London. There is a £5000 limit on travel expenses: expenses will only be covered for meetings outside of Sheffield. Travel between Sheffield and the supplier’s location will not be covered.
Security clearance
Basic clearance required
Qualifications
Skills and experience
Essential skills and experience
- Have strong verbal and communication skills to be able to streamline complex and/or technical language, processes and information to make it user‑friendly
- Analyse data to produce well‑thought‑out and researched proposals that have assessed and balanced the costs, requirements and needs against benefits, priority and alignment with the programme’s strategy
- Be proactive in identifying at an early stage any signs that things may need adjusting
- Be able to provide a decisive and well‑thought‑through ways of solving the issue, often in the face of significant emerging delivery challenges and at speed
- Be able to submit a Skills & Evidence Template in line with the deadline
Additional Information
All your information will be kept confidential according to EEO guidelines.
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