Senior Technical Support Engineer – Network

IT Support Engineer Location: Ossett, Wakefield, West Yorkshire – Driving licence essential Salary: £35,000 to £40,000 + Pension & Healthcare Plan Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm) WABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow – creating an opportunity for an experienced IT Support Engineer to join the team. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems. The role is primarily office-based, with a strong focus on remote support. Occasional travel to client sites may be required where necessary; As such, the position is primarily office-based rather than field-based. A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50-mile radius may be required, this is infrequent and mileage is reimbursed. Provide 2nd / 3rd line IT support across a varied client base * Troubleshoot and resolve issues across servers, networks, and end-user systems * Manage and support Microsoft 365 and Azure environments * Maintain and administer servers, domains, and group policies * Assist with network configuration and ongoing maintenance * Contribute to cyber security standards, including Cyber Essentials * Deliver a high level of customer service, primarily remotely with occasional on-site support when required Strong experience in IT support (2nd or 3rd line level) * Solid understanding of networking, servers, and operating systems * Microsoft 365 and Azure administration experience * Experience with Group Policy and domain management * Familiar with Windows 11, Windows Server 2019 and Linux * Understanding of cyber security principles * Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable * Competitive salary of £35,000 to £40,000 * Pension scheme * Healthcare plan * This is a great opportunity for an experienced IT Support Engineer….