Quality Business Partner

Quality Business Partner

Initial 4–month contract – 2–3 days onsite per week in Whiteley (rest remote) – 450pd, UMB, inside IR35 – SC, can start on BPSS.

NATS, a prominent organisation within the Defence & Security and Aerospace sectors, is looking for a skilled Quality Business Partner for a contract role. This position is integral to maintaining and enhancing the Quality practices within the company.

Key Responsibilities

• Support the Business Partner model and the Quality framework approach.
• Act as a trusted Quality Business Partner by engaging with stakeholders, including internal and external customers, the regulator, and other interested parties.
• Provide consultancy, expert advice, guidance, education, and coaching to the Quality community to ensure standards are met and compliance with legal and regulatory obligations.
• Analyse quality performance across the business, identify trends, develop action plans, and implement lessons learnt to prevent reoccurrence of issues.
• Follow up on CAPAs to ensure timely closure and effective action implementation.
• Participate in investigation teams to reduce errors and take ownership for improvement initiatives.
• Work with the Quality community to embed a customer–centred and quality improvement culture within the organisation.
• Report back to the Senior Business Partner on business–wide Quality performance and escalates any Quality issues to Leadership.
• Support Risk Management activities and collaborate with the Quality Reporting and Improvement team to identify process optimisation opportunities.

Job Requirements

• Experience in Quality Engineering within the Defence & Security or Aerospace sectors.
• Understanding of ISO 9001 Quality standards and best practices.
• Strong relationship–building skills and ability to engage effectively with senior business leaders.
• Excellent communication and customer engagement skills.
• Ability to prioritise risk demands and manage workloads to deliver exceptional customer service outcomes.
• Proficiency in data analysis and the development of action plans based on performance trends.
• Experience with continuous improvement concepts and Centre of Excellence (CoE) methodologies.

If you thrive in a collaborative environment and possess a keen eye for Quality standards, we encourage you to apply now to become an integral part of NATS LIMITED’s Quality team.

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