Project Delivery Manager
Junior to Mid-weight · 2-4 years • Peterborough, UK – In-Office • Full-time, Permanent
About the role
Our client are looking for a confident, organised Project Manager to join our web delivery team in Peterborough. You’ll take ownership of website projects from kickoff through to launch — keeping clients happy, timelines on track, and the team focused. You’ll work across a range of builds, from straightforward brochure sites to complex, multi-stakeholder projects, and play a hands‑on role in data migration and content population on WordPress.
This is a client-fac‑ing, office-based role. You’ll be working day-to-day with our Peterborough and overseas team — so building strong working relationships across locations is part of the job. If you’re sociable, outgoing, and thrive around people, you’ll fit right in.
Benefits
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
What you’ll be doing
- Managing the end-to-end delivery of small, medium, and complex website builds — scoping, planning, scheduling, and stakeholder communication throughout.
- Serving as the primary client contact across your projects — running calls, managing email communication, and keeping clients informed at every stage.
- Owning project timelines and keeping everyone — internally and client-side — aligned and accountable.
- Managing scope confidently — recognising when something falls outside the brief, handling change requests professionally and protecting project budgets and timelines.
- Supporting data migration and content population on WordPress — from structured imports to manual page builds.
- Casting a critical eye over work before it reaches the client — spotting layout inconsistencies, design issues, or content errors that would otherwise slip through.
- Acting as the bridge between clients and our dev, design, and marketing teams — translating requirements clearly and managing expectations confidently.
- Identifying risks early, resolving blockers quickly, and keeping projects moving without the drama.
- Collaborating closely with our Peterborough office team and overseas colleagues — building strong working relationships and keeping communication clear.
- Contributing to internal process improvements — we’re always looking to get sharper and more efficient as a team.
What we’re looking for
Essential
- 2-4 years’ experience in project management, ideally within a digital agency or web-focused environment.
- A solid understanding of how websites are built — you don’t need to code, but you need to know what’s involved.
- Hands‑on experience with WordPress — content management, basic configuration, or data population.
- Proven experience managing client relationships directly — comfortable on calls, clear in writing, and confident delivering difficult news when needed.
- Experience managing project scope — identifying out-of-scope requests, raising change requests, and protecting timelines and budgets.
- A keen eye for detail and a natural sense for good design — able to spot when something isn’t quite right before it reaches the client.
- Excellent planning and organisation skills — you keep things neat, documented, and moving.
- Comfortable working with project management tools (ClickUp, Asana, Trello, or similar).
- A sociable, outgoing personality — someone who builds rapport quickly, communicates openly, and brings good energy to the team.
Desirable
- Familiarity with digital marketing — SEO, PPC, social media, or paid campaigns.
- Experience supporting or running discovery phases, briefing documents, or scoping workshops.
Experience
- Using ClickUp or similar tools: 1 year (preferred)
- Technical project scoping: 1 year (preferred)
- Website & Software Project Management: 2 years (required)
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