Senior Digital Business Analyst
The closing date is 07 April 2026
As a Senior Digital Business Analyst, you will work within a collaborative, agile, and cross‑functional environment to deliver solutions across a range of platforms. You will be responsible for supporting the delivery on a range of digital projects and improvements across Northumbria Trust.
You will lead the analysis on how technology can be used to develop new systems and transform existing services to support business needs. You will analyse and evaluate business processes; analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
Main duties of the job
- Analyse and evaluate business processes; identifying alternative solutions including assessment of process feasibility and articulation of process requirements.
- Analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
- Handle complex analysis activities in often contentious situations to ensure common understanding of difficult and sometimes unpalatable ideas.
- Model current and desired scenarios as directed using appropriate modelling techniques, gaining agreement from subject matter experts and ensuring stakeholder issues with resultant models are resolved.
- Work across a number of Analysis disciplines where incoming data is complex/heterogeneous and requires prompt, efficient, and consistent consideration and response.
- Review multiple process streams of often conflicting data, identifying the anomalies to extract the value. The data may come from suppliers or internally and therefore the ability to understand the relevance and criticality of the data is essential.
- Produce accurate and timely reporting on the performance of areas under analysis for suppliers or end users.
- Rapidly identify risks or issues relating to or uncovered by analysis activities. Ensure these are accurately and formally raised with line/project/service management.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state‑of‑the‑art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost‑effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Job responsibilities
The post holder is responsible for supporting the delivery on a range of digital projects and improvements across Northumbria Trust. The successful candidate will lead the analysis on how technology can be used to develop new systems and transform existing services to offer digital services which enhance patient experience and promote improved outcomes.
The post holder must be able to analyse and evaluate business processes; analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
The role will involve reviewing pathways and processes across a wide range of care settings, working with clinical staff and patients. This role will also involve the creation of business cases, requirements development, as-is and to-be process mapping, benefits identification and realisation.
The post holder will work collaboratively as part of an Agile multidisciplinary project team working closely with stakeholders throughout the delivery process.
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person Specification
Qualifications
- In-depth specialist knowledge of a range of work procedures, majority non-routine, acquired through degree or equivalent plus additional specialist knowledge acquired through training and relevant experience to master’s degree level or equivalent. In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
- Agile certifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Northumbria Healthcare Manufacturing and Innovation Hub
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