This role sits within the ICT and Digital Team in the Corporate Services Directorate. This newly structured team supports and enables the Council to deliver modern services through resilient technology infrastructure and a wide range of digital applications that are constantly being developed and improved. The team works collaboratively across Council services, providing digital services to residents and service users while ensuring colleagues have the devices and access to systems necessary to keep services running and improve continuously. As Technology & Cyber Security Manager you will play a central role in delivering the Council’s strategic objectives by managing the Technology and Cyber Security Team and operations, ensuring the team works effectively together to provide and maintain the technology infrastructure for the business requirements of the Council.
Responsibilities
- The core and underpinning technology infrastructure components and platforms, and ownership of technology and cyber security infrastructure problems through to final resolution.
- Line management for a team of technical specialists and acting as the point of primary authority, responsibility and accountability for all matters pertaining to technology infrastructure or cloud services.
- Organisation, execution, planning and administration of the technology and cyber security function within the organisation and continuous improvement and development of operational processes, procedures and guidelines, ensuring they are fit for purpose, current, being adhered to and correctly implemented.
- Proper operating procedures to ensure service quality, ITIL adherence is maintained, reported on and continuous improvements are identified and implemented.
- Providing leadership and assurance in Cyber Security, working closely with IT colleagues to ensure the council remains strongly protected against both internal and external threats, managing the Security Operations Centre (SOC) and Security Information and Event Management (SIEM) supplier, leading organisational security awareness and ensuring training programmes for staff to promote a culture of cybersecurity across the Council.
Qualifications & Experience
- Excellent knowledge of infrastructure components, operating systems and data centre environments in a local authority setting and the security solutions that protect them.
- Demonstrable experience of adhering to and implementing IT strategies with strong supplier management skills that ensure resilient provisions.
- Significant experience of managing large, virtualised technology environments.
- Demonstrated experience of successfully managing and developing a Technology Infrastructure team.
- Detailed knowledge of the cyber security requirements in a large and complex organisation.
- The ability to handle current and emerging cyber threats and countermeasures and the organisational challenges to addressing these threats.
- The ability to manage high stakeholder expectations and explain the trade-offs between security and accessibility, always making sure our services are user‑centred.
- Essential Qualifications: Achieved or working towards ITIL and wider architectural standards.
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location in Thurrock is on the north bank of the River Thames and our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. Through cultural and arts initiatives, retail and leisure opportunities, parks and connectivity, Thurrock offers a high quality of life and easy access to London.
Benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Flexible and hybrid working opportunities (where applicable).
- Ongoing training and professional development.
- Employee assistance programme and wellbeing support.
- Staff discounts and local offers.
- A supportive and inclusive working environment.
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities and as a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal and diversity underpins everything we do.
DBS Check
At Basic Level is required for this post.
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