We’re looking for a highly hands‑on People Operations Manager to own and be responsible for our UK people operations. This role sits at the center of our London office and is critical to delivering a high‑quality, reliable employee experience—from payroll and benefits to day‑to‑day support.
You’ll act as the primary point of contact for our UK team while partnering closely with a global, highly coordinated People Ops function. This role requires strong execution, sound judgement, and the ability to work effectively with senior stakeholders—balancing business needs with people priorities.
What You’ll Do
- Own and be responsible for UK payroll and commissions processes, ensuring accuracy, timeliness, and scalability
- Managing UK immigration processes.
- Own and continuously improve our UK benefits programs
- Act as the first point of contact for UK employees across all people‑related matters
- Own the day‑to‑day HR operations, ensuring policies, compliance, and processes run smoothly
- Use data to analyze trends, identify issues, and drive operational improvements
- Design and implement automations, workflows, and AI agents to increase efficiency and reduce manual work
- Shift operational leverage toward systems so you can focus more time on people and impact
- Partner with finance and global People Ops on reporting, audits, and process improvements
- Work with senior stakeholders across the business, handling objections, navigating trade‑offs, and driving alignment on people‑related decisions
- Collaborate on international and strategic People Ops initiatives, particularly related to systems and tooling
What We’re Looking For
- 5–6+ years in People Operations / HR, ideally in a startup or high‑growth environment—even better if you’ve scaled at the 500+ mark but can still be hands on.
- Proven experience owning full suite of UK payroll, commissions, and employee benefits
- Strong analytical mindset—comfortable working with data, identifying patterns, and improving processes
- Exceptional attention to detail and operational discipline
- Excellent communication and interpersonal skills; trusted, clear, and effective across all levels
- Demonstrated ability to influence without authority—comfortable pushing back, handling objections, and working with senior stakeholders to drive the right outcomes
- A team‑first mindset with the ability to collaborate across a global organization
- Comfortable operating in a fast‑paced, high‑ownership, highly fluid environment
- AI‑forward operator—experience with or strong interest in building automations, workflows, and agents within People Operations
- Able and excited to be in our London office 5 days a week.
- Nice to have:
- Exposure to European labor law and multi‑country operations
- Experience working with or implementing HR systems / People Ops tech stacks
- Experience applying automation and AI tools in operational environments
- Interest in building more scalable, tech‑enabled People processes
Why This Role
This is a high‑ownership, execution‑heavy role with real impact. You’ll be responsible for building and running reliable people operations in the UK while helping shape how a modern, global People function operates—using data, systems, and AI to scale without losing the human element.
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