As a Senior Client Manager you will be responsible for leading and delivering complex client projects and mid-size accounts; creating clarity, consistency and momentum while growing your commercial and strategic impact.
- Discipline: Client Services
- Location: London
- Position: Permanent
PROFILE
- PROJECT LEADER
You lead end-to-end delivery of medium-scale projects, ensuring work runs smoothly from scoping to completion.
- CLIENT PARTNER
You are the day-to-day lead across accounts, setting expectations, guiding conversations and building trust.
- COMMERCIAL THINKER
You confidently manage budgets, reporting and resource planning, balancing financial rigour with creative ambition.
- CROSS-FUNCTIONAL CONNECTOR
You shape team rhythm and rituals, ensuring strategy, design and client services work seamlessly together.
- OPPORTUNITY SPOTTER
You identify growth opportunities within accounts and support new business efforts across sectors.
QUALITIES
- Operate with calm confidence and commercial focus
- Manage detail without losing sight of the bigger picture
- Take initiative and share insight
- Offer clarity under pressure
- Highly organised and adaptable
KEY SKILLS
- DELIVERY EXCELLENCE
Able to juggle multiple workstreams with precision and pace.
- STAKEHOLDER MANAGEMENT
Confident managing diverse client personalities and expectations.
- COMMERCIAL AWARENESS
Strong grasp of scoping, forecasting and financial tracking.
- COMMUNICATION
Clear, proactive communicator, internally and externally.
- TEAM SUPPORT
Support junior team members to deliver work professionally and confidently.
5-26 46th Ave, Long Island City, New York 11101, United States
A private limited company incorporated in England and Wales under company number 10063271.
Registered at 1st Floor, 12-16 Clerkenwell Road, London, EC1M 5PQ
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