Global Head of Customer Experience

Company: Practicus
Apply for the Global Head of Customer Experience
Location: London
Job Description:

Are you a strategic and hands-on Global Head of Customer Experience ready to scale CX in one of the UK’s fastest-growing consumer brands?

London (Euston – Hybrid, min. 3 days in office)

£90,000 – £110,000

Permanent.

We’re partnering exclusively with a high-growth, sustainability-led challenger brand on a mission to disrupt a £100bn industry. With rapid international expansion underway (UK + US and beyond), this is a business-critical hire to define and lead the global CX strategy at scale.

This is not a “steady-state” role — this is about building, evolving, and transforming CX in real-time growth.

Posted: March 30th, 2026