Customer Service Advisor

Job description Role: Customer Service AdvisorLocation: BelfastType: PermanentHours: 40hrs/ week- hours worked between the hours of 07:00 and 23:00, Mon-SunHybrid working is available on successful completion of the initial training period Shifts are scheduled across the operational window, which may include evenings and weekends.About:We are recruiting Customer Service Advisorson behalf of a major UK organisation. This is a fantastic opportunity to join a supportive team, receive full training, and develop your career in customer service.You will be responsible for delivering outstanding customer support, handling enquiries professionally and efficiently, and providing a positive experience for every customer.Key Responsibilities:Manage inbound customer calls and queriesProvide clear, accurate, and helpful supportRecord information accurately in line with organisational proceduresWork collaboratively as part of a teamMaintain professionalism and a positive customer-focused approachPre-Employment Screening:Right to work verification, Identity verification, Criminal record check (Basic Disclosure), Credit check, Sanctions and Fraud Check, Employment references, Past 5 years Physical Address History, Past 2 Years Employment History…