ER Manager

Location: UK, remote (with expectation to attend Sheffield HQ as needed)

Annual Salary: Dependant on Experience

Hours of work: 37.5 hours per week

Contract: Fixed Term Contract – 8 months

Line Manager: Emily Wilde

Are you an Employee Relations expert ready to drive a positive and compliant working environment?

What You Will Be Doing

• Case Management: Develop the framework for handling, investigation, and resolution of ER issues including disciplinary actions, grievances, and capability cases.
• Advisory & Coaching: Serve as a subject matter expert, coaching and supporting managers across the business to ensure the consistent application of company policies, best practice and statutory compliance.
• Policy & Compliance: Develop, implement, and maintain clear HR policies and procedures, ensuring compliance with existing and upcoming employment law.
• Trend Analysis: Proactively analyse ER data to identify trends, recommend, and implement improvements for the leadership team.
• Conflict Resolution: Promote a collaborative culture through expert mediation and negotiation skills to resolve any workplace disputes.
• Union Relations & Employee Voice: Manage relationships and negotiations with trade unions or staff representatives, which may include setting up and running an employee forum/council.
• Restructuring Support: Work alongside HR Business Partners on the procedural aspects of any organisational restructures.

What You’ll Bring

• A proven track record in handling complex employee relations issues.
• Deep and up-to-date knowledge of employment law, HR policy development, implementation, and maintenance with highly effective mediation and negotiation skills.
• Strong ability to analyse data, identify trends, and translate insights into proactive and commercial recommendations.
• Exceptional communication and interpersonal skills, with the ability to handle sensitive information professionally and with integrity.
• A forward‑thinking approach to ER, focused on identifying risks and implementing preventative measures.
• Experience in managing union relations or employee forums/councils is highly desirable.

Benefits

• A friendly, welcoming and supportive culture – work should be fun and people come first.
• Diversity, inclusion and belonging – Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 – Westfield Health, 33 annual leave days per year (pro‑rata) inclusive bank holidays, a “Me” day, a charity day, flexible working policy with opportunities to work from home and Twinkl subscriptions.
• Quarterly company awards programme.
• Seasonal events.
• Referral scheme.
• Company sick pay after 3 months of service.
• After probation – cycle‑to‑work scheme.
• Long‑term service reward – life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long‑service award, long‑service annual leave.

If you are a committed and pragmatic ER professional looking to make a significant impact in a thriving organisation, we would love to hear from you.

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