Job description:
Job description
About Us: Since PHC (Rainham, Kent) was formed in 1989 we have grown our customer base consistently for 34 consecutive years and now provide in-home servicing for over 74,000 customers across Kent, Sussex, Surrey, South East London & Essex and have completed well in excess of 500,000 in-home services. PHC is now the largest independent vacuum cleaner service centre in the UK.
We are looking for a confident, bright person with an excellent telephone manner to fill the roll of anOffice Administrator/Telesales Executive and join our ever-growing team.
Duties will include:
– Contacting existing/previous customers to book them in for an annual service.
– Contacting incoming enquiries via email, phone or social media.
– Assisting field engineers by contacting customers.
– Assisting with the ordering/processing of incoming & outgoing stock.
– Processing orders ready for posting.
The successful applicant will have the following attributes:
– Possess experience in working in a busy office.
– Possess an excellent telephone manner.
– Have an excellent attention to detail.
– Be very confident using a computer.
– Be able to ‘think on their feet’.
– Be confident on the telephone.
– Be totally reliable.
We are offering Full Time hours.
Full time hours worked are Monday to Friday 9:30am until 5:30pm with a 30 minute break for lunch. No Bank Holidays or weekends.
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