Operations Manager

Company: Altius Talent | Freight Forwarding Recruitment
Apply for the Operations Manager
Location: Bristol
Job Description:

Altius Talent is a UK-based recruitment firm placing senior operations, sales and management talent into the US logistics and freight forwarding market. We’ve built a profitable, fast-growing business with a strong reputation across Houston, Dallas, the Northeast, and the Midwest — and we’re now scaling toward a defined exit horizon.

We bill from the UK into the US. Our consultants are smart, well-paid, and supported. We’re not a churn-and-burn agency.

Why this role exists

The owner currently absorbs every operational fire — IT, email, vendors, payroll, commissions, hiring logistics, reporting, systems. That’s no longer scalable.

This role exists to take ownership of operations so the leadership team can focus on what they do best: client relationships, billing, and strategic growth. It’s a genuine number-two seat with real ownership, not a pure admin role.

What you’ll own

People & hiring

  • Day-to-day people management for the consultant team
  • Onboarding new hires through to productivity
  • KPI tracking, weekly 1:1s, performance management
  • Sourcing and first-stage interviewing for new hires
  • Email infrastructure
  • IT support relationship

Finance & commercial admin

  • Commission calculations and verification
  • Payroll liaison with our accountant
  • Monthly KPI dashboard and reporting to the owner
  • Compliance, contracts, terms of business

Office & operations

  • Smooth running of the day-to-day
  • New initiatives (US office setup is on the horizon — this role helps deliver it)

Who you are

  • 5+ years experience in recruitment operations, agency management, or a number-two role at a similar-size firm
  • Comfortable with Bullhorn or a comparable CRM, and confident across the recruitment tools stack
  • Detail-oriented — commissions, payroll, and KPIs need to be right, every time
  • Comfortable managing people without ego
  • Strong systems-thinker who can spot what’s broken and fix it

You’re not an ex-biller wanting to get back into billing. You’re someone who finds running things well genuinely satisfying.

What we offer

  • base depending on experience, plus performance bonus tied to firm KPIs
  • Hybrid working (4 days office / 1 day remote), Bristol HQ
  • Direct line to ownership, real influence on direction
  • A profitable, stable, growing firm with a clear long-term plan
  • Genuine ownership of your function; we’re hiring you to run this, not to ask permission

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Posted: May 5th, 2026