- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Join Our Team as Assistant Manager at Ibis Styles London Ealing!
Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager.
Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington.
This is a hands‑on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards.
Job Description
WHAT WE ARE SEEKING:
- Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
- You convey the hotel’s brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations
- Build strong guest relationships by anticipating needs and resolving complaints efficiently.
- Providing guidance, supporting training and leading the team
YOUR SKILLS AND EXPERIENCE INCLUDE:
- Have previous experience in a similar related role in a hotel.
- Be hands‑on, enthusiastic, and passionate about delivering a high level of guest service.
- Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
- Be solution‑driven, autonomous, and confident in your decision‑making.
- Possess excellent communication and financial skills.
WHAT IS IN IT FOR YOU:
You’ll become part of a high‑performing team that excels in customer service.
- Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5,000 hotels in over 100 countries
How to apply: send your motivation letter and CV to sylvie.gallon@accor.com
Qualifications
- Relevant hotel management or supervisory experience.
- Must be highly motivated and demonstrate a desire for achievement.
- Exceptional guest service skills.
Additional Information
- Experience is an asset.
- Prior experience working with Opera or a related system.
- Fluency in English.
- Additional languages are a plus.
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