40% office attendance is required. That may be at base location and other offices. Travel to other offices may be required.
Please note that whilst this role is open across government you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices.
Directorate: Corporate Services Team: Strategy Data and Analysis
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 30 hours.
Reporting to: Grade 7 Head of Business Insights
Closing date for applications Monday 13th April 2026.
The Legal Aid Agency (LAA) is an executive agency of the Ministry of Justice responsible for administering the legal aid fund in England and Wales. The LAA employs around 1,200 colleagues across England and Wales.
Key Responsibilities
We are seeking a dynamic and experienced Data Governance and Quality Manager to establish and embed effective governance for legal aid data across the Legal Aid Agency (LAA). This role is pivotal in setting the standards and framework for effective data management, that will support the transformation of legal aid systems and services.
- Establish effective data governance in Legal Aid that aligns to the MoJ Data Quality Framework.
- Work with LAA teams to identify and support people who will hold critical data roles for effective governance.
- Integrate data governance structures and roles with Legal Aid transformation governance and plans.
- Work across LAA, MOJ Data and Legal Aid Digital to agree critical data sets and ensure data quality is central to service and system design.
- Assess the impact of changes in policy, legal aid services and operational processes against data requirements and standards.
- Support the LAA Chief Executive in their role as Legal Aid Data Patron, providing briefing and escalation into the MoJ Data Board.
Interview & Assessment Process
The interview and assessment centre will be held either in person or via Microsoft Teams and will assess the candidate against the following:
- Strengths relevant to the role
- Leadership (Lead Behaviour)
- Ensure colleagues and stakeholders have a clear understanding of objectives, activities and time-frames.
- Take into account different individual needs, views, and ideas, championing inclusion and equality of opportunity for all.
- Consider the impacts of own and team’s activities on stakeholders and end users.
- Role‑model commitment and satisfaction with role.
- Recognise and praise the achievements of others to drive positivity within the team.
- Effectively manage conflict, misconduct and non‑inclusive behaviour, raising with senior managers where appropriate.
- Communicating and Influencing
- Communicate in a straightforward, honest and engaging manner – choosing appropriate styles to maximise understanding and impact.
- Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness.
- Ensure communication has a clear purpose and takes into account people’s individual needs.
- Share information as appropriate and check understanding.
- Show positivity and enthusiasm towards work, encouraging others to do the same.
- Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
- Seeing the Big Picture
- Understand the strategic drivers for your area of work.
- Align activities to contribute to wider organisational priorities.
- Remain alert to emerging issues and trends which might impact your work area.
- Seek out and share experiences to develop knowledge of the team’s business area.
- Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders.
- Delivering at Pace
- Show a positive approach to keeping the whole team’s efforts focused on the top priorities.
- Promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation.
- Ensure the most appropriate resources are available for colleagues to use to do their job effectively.
- Regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks.
- Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.
- Allow individuals the space and authority to meet objectives, providing additional support where necessary, whilst keeping overall responsibility.
- A presentation-based exercise on how to improve data quality across legal aid.
- Your experience of implementing, promoting, or understanding diversity and inclusion policy.
Essential Knowledge, Experience and Skills
- Proven experience working with data and systems, with the ability to understand and enforce quality standards.
- Strong project management skills, including planning, delivery, and risk management.
- Excellent stakeholder engagement and influencing skills.
- Ability to lead change management initiatives and embed improvements.
- Experience of governance systems to support effective decision making and quality/risk controls.
- Ability to manage multiple priorities and deliver high‑quality outputs at pace.
Desirable Knowledge, Experience and Skills
- Familiarity with data quality frameworks such as the MOJ framework.
- Understanding of Legal Aid and/or operational delivery organisations.
Person Specification
- You are well organised with good attention to detail.
- You are resilient and able to remain focused when unplanned incidents happen.
- You are confident challenging others (including senior managers) to ensure that plans are effective.
Salary & Benefits
National salary range: £42,914 – £46,182. London salary range: £49,325 – £53,081. Salary depends on base location.
- Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service; pro‑rata for part‑time posts.
- Pension: Choice of pension schemes available.
- Training: Extensive staff development opportunities.
- Networks: Employee‑run minority and disability networks, etc.
- Family Friendly policies, flexible benefits, and paid parental leave.
- Free annual sight tests for employees who use computer screens.
Equal Opportunities and Disability Statement
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. We are a Disability Confident organisation and offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010, a disability is defined as a physical or mental impairment… If you are interested in the guaranteed interview, please indicate this in your application and provide any reasonable adjustments required.
Closing Date
Applications will close on Monday 13th April 2026.
#J-18808-Ljbffr…