Role Description
We’re looking for a Workplace Experience Coordinator to help run and elevate the day-to-day experience of our London office. This is a hands-on role for someone who enjoys operational ownership, keeping environments running smoothly, and creating a workplace people genuinely enjoy being in.
Role Description
We’re looking for a Workplace Experience Coordinator to help run and elevate the day-to-day experience of our London office. This is a hands-on role for someone who enjoys operational ownership, keeping environments running smoothly, and creating a workplace people genuinely enjoy being in.
You’ll be the go-to person for the London office experience – making sure the office is consistently organised, welcoming, and running smoothly day-to-day.
Our London office is based in a shared workspace in Soho, so while the building operations are managed by the provider, the internal experience and coordination sits with us. You’ll work closely with People Operations and Finance, and partner with teams across the business to support everything from meeting logistics to events and local office culture.
This is a great role for someone who is naturally proactive, detail-oriented, and enjoys being at the centre of a busy environment.
What You Will Do
Office operations & workplace experience (London):
- Own the day-to-day running of the London office, ensuring everything is organised, stocked and ready for the team
- Coordinate office supplies, snacks, catering and general office upkeep
- Support meeting logistics (room bookings, catering, set-up needs)
- Be the first point of contact for office issues and know when to escalate Maintain a high-quality office environment where employees can do their best work
Events & employee experience:
- Support planning and execution of local events (e.g. seasonal celebrations, new hire bootcamp, team offsites, leadership meetings)
- Coordinate internal comms related to office updates, events, and key workplace information
- Help create a welcoming and connected in-office experience for employees and visitors, including candidates and customers
- Support logistics for our annual company offsite, including comms, attendee guidance, and coordination support around activities and scheduling
- Provide light operational remote coordination support for our other overseas offices
You’ll be a great fit if:
- Experience in workplace coordination, office management, facilities support, hospitality, operations, or similar roles
- Strong organisational skills and attention to detail
- Reliable execution – you follow through and keep things moving without needing heavy oversight
- Proactive mindset: you spot problems early and resolve them quickly
- Confident communicator who can work well across teams and stakeholders
- Comfortable working in a fast-moving environment where priorities can shift
- A genuine interest in creating a great employee experience
As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
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