Company: ILS Case Management
Location: Norwich
Job Description:Location: Attleborough, NorfolkHours: 13 hours per week (rota-based, flexible)Start Date: ASAP (after pre-employment checks)Interviews: As applications come in, these will be held via video calling Pay and other benefits:
Weekdays: £14.31 per hourWeekends: £16.25 per hourSleeping Nights: National Living Wage currently £12.21 per hour5.6 weeks annual leave per annum (pro-rata)2 weeks employer’s sick pay after probationOngoing training and support (including the Care Certificate)Free DBS CheckFull inductionRegular supervision and support from Team Leader, Parents, Case Manager & HR teamCurrent vacancyWe are looking for a part-time support worker to join our team working with our client in her home, in Attleborough, Norfolk. The role is for 13 hours per week with flexibility to also cover overnight and staff annual leave. Shifts and availability will be discussed at interview. Typical shifts are 8am-9pm, 8am-4.30 pm and 4.30pm-9pm and overnights are 9pm-8am.
About our clientShe is a 30-year-old lady who is happy, sociable with a great sense of humour. She enjoys basketball and football in the garden, puzzles, games, preparing her meals, dancing to music, swimming, and going on adventures in the community or on holiday. She also loves spending time with her family and friends. She lives at home in an annexe attached to the main house with her parents and two small dogs.
She has an acquired brain injury and is a wheelchair user and also uses a walking frame to get around and has a therapeutic support plan in place. She requires a rest in the afternoon to recharge. We are looking for a confident, compassionate, caring, and positive person with good communication skills and able to make decisions and use your initiative as you will be working on your own.
The Role and Responsibilities of the job:You’ll be helping with:
Supporting the development of independence with all activitiesDaily exercises to support her activity programme including rehabilitation and hydrotherapyDeliver personal care tailored to her individual needsAssisting with her mobility, using moving and handling techniques and equipment safely (eg wheelchair, standing frame, bike etc)Transporting our client in her own adapted Motability vehicle Promoting purposeful, structured time both at home and out in the communityAssisting/supporting with medication administrationMaintain accurate digital/paper recordsYou’ll be working as part of a small friendly team guided by Team Leader, and parents daily and supported by a Case Manager.
Essential skills & qualities:
Genuine compassion, patience and respect for choice and dignityExperience supporting adults with complex emotional, behavioural, and attachment needsReliability, punctuality and strong professional boundariesConfident in behaviour management and de-escalation techniquesTeamwork and lone-working confidence; follows instructions, and uses initiative Confident in waterFull UK driving licenceDesirable:
Experience of working with adults with special needsExperience of carrying out therapy programmesAbility to work additional hours, sometimes at short notice SafeguardingWe’re committed to keeping everyone safe. You’ll need:
Proof of your right to work in the UKSatisfactory references (including your last employer)An enhanced DBS check (a conviction won’t necessarily stop you from working with me)If you’re someone who’s patient, warm, and enthusiastic – and you’d like to help me live my best life – I’d really like to receive your application.
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Posted: April 1st, 2026
