Job Description
At Season, we believe everyone is capable of creating exceptional food and drink. We turn curious cooks into confident creators.
We’re looking for a Store Manager for our flagship Islington store who loves coaching people and will protect and elevate our signature customer experience – helping every customer feel more confident, inspired, and capable when they leave than when they arrived.
The store also has cooking classes every week or two – we have a tutor who leads these.
The role
This is a hands-on leadership role in a modern cookshop. You’ll spend your days developing people, keeping standards high, and making sure the shop feels warm and brilliantly run. It’s not about pushing volume – it’s about creating exceptional experiences, consistently.
What you’ll do
- Coach daily – raise the bar through clarity, feedback, and care.
- Develop your team – get to know what makes each person tick and build real development journeys.
- Own the customer experience end-to-end – warm welcomes, great questions, thoughtful recommendations, and genuine “wow” moments.
- Keep operations crisp – rotas, merchandising, stock accuracy, cash and compliance, and a tidy back-of-house.
- Use feedback and a few simple KPIs to improve week by week – without losing the magic.
This role is not
A by-the-numbers shop job. We’re ambitious, hands-on, and we hold a high bar. You’ll lead from the front, model the behaviours you want to see, and build a team that takes pride in doing things properly.
You bring
- Experience leading a retail or hospitality team
- A strong coaching mindset – you enjoy helping people grow and perform with confidence
- Confidence with rotas, stock, and day-to-day operations
- Warmth under pressure, good judgement, and a calm, positive presence
- A genuine love of food and helping people learn
What you can expect
- A supportive, high-standards environment with real autonomy
- The chance to shape how a brilliant cookshop feels – for customers and for the team
The package
Competitive salary, real autonomy, exceptional opportunities for development, staff discount.
Ready to run a Season store and help more Londoners fall in love with cooking?
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