Complaints Quality Officer

Company IconAbri Group
Location IconLondon

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite...Read More>>.

Posted: June 6th, 2026
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Head of Complaints & Compliance — Fintech Leader

Company IconLendable
Location IconLondon

Lendable is seeking a Head of Complaints to lead the complaints department and drive a culture of continuous improvement. You will ensure FCA compliance while optimizing processes to enhance customer experiences.This pivotal leadership role...Read More>>.

Posted: June 6th, 2026
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Senior Complaints Operations Leader - Hybrid Fintech

Company IconLendable
Location IconLondon

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction. This role involves strategic leadership, operational excellence,...Read More>>.

Posted: June 6th, 2026
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Senior Complaints Operations Leader (Hybrid)

Company IconOodle Finance
Location IconManchester

Oodle Finance is seeking a Senior Complaints Operations Manager to oversee their Complaints function in Manchester. This leadership role involves managing complaint handling, ensuring compliance with FCA regulations, and driving operational excell...Read More>>.

Posted: June 6th, 2026
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Complaints Team Leader - 12-Month FTC

Company IconAnderson Knight
Location IconGlasgow

Anderson Knight is recruiting a Team Leader for a 12-month FTC on behalf of a Glasgow-based client within a regulated financial services environment. This is a hands-on leadership role where you will be responsible for driving team perfo...Read More>>.

Posted: June 6th, 2026
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Governance & Complaints Officer — Hybrid & Flexible

Company IconGateshead Council
Location IconGateshead

Gateshead Council is seeking a Governance Officer to play a vital role in managing complaints in alignment with council policies. You will handle enquiries from members of the public and provide advice to senior staff, ensuring transparency and qu...Read More>>.

Posted: June 6th, 2026
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Complaints Resolution Officer

Company IconIRIS Recruitment
Location IconNorthampton

Complaints Resolution Officer Remote Working - with an option to book a desk at our Wellingborough office £35,457 This role will allow the successful applicant the opportunity to fully utilise their cu...Read More>>.

Posted: June 6th, 2026
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Customer Experience Team Leader: Complaints & Service

Company IconTipTopJob
Location IconWellingborough

TipTopJob is hiring a Customer Liaison Team Leader in Wellingborough. In this role, you will manage the day-to-day operations of the Customer Liaison team, ensuring complaints are handled efficiently and in line with internal policies. The ideal cand...Read More>>.

Posted: June 6th, 2026
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Executive Officer - Corporate Complaints Service

Company IconNational Instruments
Location IconNorthern Ireland

Executive Officer - Corporate Complaints Service (Job Reference: 26004092)Primary Location : Antrim-Belfast-Belfast OfficeOther Locations :Derry/Londonderry-Derry/Londonderry, Down-Dundonald-Dundonald Office, Antrim-Antrim-Antrim Board Centre, Armagh...Read More>>.

Posted: June 6th, 2026
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Executive Officer - Corporate Complaints Service

Company IconEducation Authority (Northern Ireland)
Location IconBelfast

Job DescriptionRESPONSIBLE TO: Assistant Complaints Management OfficerJob PurposeThe post-holder is responsible for supporting the Corporate Complaints team in the delivery of a professional Corporate Compla...Read More>>.

Posted: June 6th, 2026
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Corporate Complaints Supervisor — Service Delivery Leader

Company IconEducation Authority (Northern Ireland)
Location IconBelfast

The Education Authority (Northern Ireland) seeks a dedicated Assistant Complaints Management Officer in Belfast. You will support a professional Corporate Complaints Service, supervise staff, and ensure effective service delivery while adhering to...Read More>>.

Posted: June 6th, 2026
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Complaints Team Leader – Basingstoke

Company IconCastle Trust Group
Location IconBasingstoke

Complaints Team Leader “Turn feedback into insight. Lead with fairness. Deliver better customer outcomes.” At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages,...Read More>>.

Posted: June 6th, 2026
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Senior Complaints Leader: Customer Experience & Risk

Company IconGoldman Sachs Group, Inc.
Location IconBirmingham

A leading financial services firm in Birmingham is looking for a Complaints Manager to lead customer support and manage complex complaints. The role requires at least 5 years of customer service experience, with a focus on complaints management. The...Read More>>.

Posted: June 6th, 2026
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Senior Complaints Administrator

Company IconWTW
Location IconLeeds

Description Willis Towers Watson (WTW) is a leader in the marketplace. They offer excellent opportunities for experienced pension professionals. Our global Outsourcing line of business provides outsourced administration services to occ...Read More>>.

Posted: June 6th, 2026
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Complaint Officer

Company IconAbri Group
Location IconYeovil

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite...Read More>>.

Posted: June 6th, 2026
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Complaints Officer

Company IconEssex County Council
Location IconChelmsford

About the Role We are seeking a permanent, full‑time Complaints Officer to join our Compliance and Complaints Team based in Chelmsford. Salary ranges from £27,568 to £32,432 per annum and the role offers a anywhere‑worker...Read More>>.

Posted: June 6th, 2026
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Customer Complaints Officer

Company Iconavalonhousing
Location IconBirmingham

Avalon are currently supporting a West Midlands based Housing Association in need of a Customer Complaints Officer.OpportunityMy client in the West Midlands is seeking an experienced Customer Complaints Officer on a perma...Read More>>.

Posted: June 6th, 2026
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Complaints Officer

Company IconHL Partnership
Location IconBraunstone Town

Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 £38,000 PA (depending on experience) We are a technology-focused Mortgage Network, offering suppor...Read More>>.

Posted: June 7th, 2026
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Complaints Administrator

Company IconExtraCare Charitable Trust
Location IconCoventry

ExtraCare Charitable Trust are looking for a Complaints Administrator! Are you an experienced Complaints Administrator looking to develop your career with an award winning, forward‑thinking charity? We have an exci...Read More>>.

Posted: June 7th, 2026
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Business Improvement Officer - Complaints

Company IconACTIVATE GROUP LIMITED
Location IconHalifax

Business Improvement Officer – Complaints Location: Halifax / hybrid Department: Customer Experience Contract type: Permanent / Full-time We’re looking for a Business Improvement Officer - Complaints to join ou...Read More>>.

Posted: June 7th, 2026
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Senior Complaints Resolutions Officer

Company IconPlus Dane
Location IconLiverpool

Do you have the expertise and confidence to lead on complex complaints and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact at Plus Dane on a fixed-term contract until the end...Read More>>.

Posted: June 7th, 2026
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Hybrid Case Officer — Complaints & Caseload Management

Company IconUnited Cerebral Palsy of Georgia
Location IconManchester

United Cerebral Palsy of Georgia is seeking a Case Officer in Manchester City Centre. You will assess and track complaints while providing an excellent service. This hybrid role requires strong administrative experience and proficiency in relevant...Read More>>.

Posted: June 8th, 2026
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Healthcare Governance Officer – Complaints & Safety

Company IconHollybank Trustees Ltd
Location Icon

Hollybank Trustees Ltd is looking for an experienced Governance Officer to manage complaints, incidents, and feedback in community healthcare. The candidate will ensure timely and effective responses to concerns from patients and stakeholders....Read More>>.

Posted: June 8th, 2026
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Senior Customer Complaints & Escalations Officer

Company IconSouth Western News UK
Location IconSouthampton

South Western News UK is seeking a CO4 Executive Contact Officer based in Southampton. This vital role requires managing customer complaints and ensuring high service standards. You will coordinate with various stakeholders and support front-line...Read More>>.

Posted: June 8th, 2026
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Senior Complaints Operations Leader - Motor Finance

Company IconOodle Car Finance
Location IconManchester

Oodle Car Finance is seeking a Senior Complaints Operations Manager based in Manchester. In this role, you will lead and oversee the entire complaints lifecycle, ensuring compliance with FCA regulations and delivering high-quality service outcomes...Read More>>.

Posted: June 10th, 2026
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Senior Case Officer – Complaints & Customer Care (Hybrid)

Company IconMaximus
Location IconLeeds

Maximus is seeking a Case Officer in Leeds to manage complaints through a three-stage process. This customer-focused role involves collaboration with various teams and ensuring excellent service delivery while maintaining high standards.The...Read More>>.

Posted: June 10th, 2026
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Data Protection & Complaints Case Specialist (Hybrid)

Company IconOffice Angels
Location IconGateshead

Office Angels is urgently recruiting a Complaints & Data Protection Case Coordinator in Gateshead. This role is perfect for someone who enjoys varied casework and making an impact within a supportive team. Responsibilities include managing complai...Read More>>.

Posted: June 11th, 2026
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Senior Complaints Officer

Company IconHampshire Trust Bank
Location IconLondon

Location Location: London (Hybrid – 50/50) Hours Hours: Monday to Friday, 9:00am–5:30pm Working Pattern Working Pattern: Hybrid Reports to Reports to: Comp...Read More>>.

Posted: June 11th, 2026
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Housing Complaints Officer

Company IconAckerman Pierce
Location IconLondon

Housing Complaints Officer Salary: £22/HourJob type: Day to Day CoverLocation: Kensington You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders rel...Read More>>.

Posted: June 11th, 2026
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Hybrid Senior Complaints Officer: Resolve & Improve

Company IconAbri Group
Location IconBracknell

Abri Group is seeking a Senior Complaints Officer in Bracknell to investigate final-stage complaints and ensure customer satisfaction. You will be responsible for making objective decisions and compiling evidence packs for various stakeholders....Read More>>.

Posted: June 11th, 2026
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Complaints Officer

Company IconGet Staffed Online Recruitment
Location IconLeicester

Complaints OfficerLocation: Leicester based / Hybrid working negotiableContract: Full-TimeSalary: £28,000 - £38,000 PA (depending on experience)Our client is a technology-focused Mortgage Network, offering supp...Read More>>.

Posted: June 5th, 2026
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Complaints Team Leader

Company IconHowells Solutions Limited
Location IconBillericay

Complaints Team Leader - Social Housing Repairs & MaintenanceBased in BillericayPermanent, full time position£34,500 per annumHere at...Read More>>.

Posted: June 2nd, 2026
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Complaints Officer

Company IconGet Staffed Online Recruitment Limited
Location IconKeyham

Complaints OfficerMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Location: Leicester based / Hybrid working negotiableContract: Full-TimeSalary: £...Read More>>.

Posted: June 6th, 2026
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Complaints Coordinator (Temporary)

Company IconSwan Family Centres Limited
Location Icon

Pay:£25,646.40 per year Job Description: Job Description: Join Our Team: Family Intervention Supervisor Be one of the first applicants, read the complete overview of the role below, then send your application for cons...Read More>>.

Posted: June 6th, 2026
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Complaints Co-ordinator (Temporary)

Company IconSwan Family Centres Limited
Location Icon

Pay:£25,646.40 per year Job Description: Job Description: Join Our Team: Family Intervention Supervisor Be one of the first applicants, read the complete overview of the role below, then send your application for cons...Read More>>.

Posted: June 6th, 2026
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Workshop Controller Volkswagen Van Centre Dartford

Company IconGroup 1 Automotive
Location IconDartford

Workshop Controller Volkswagen Van Centre DartfordWant to be the best you can be? It's what drives us too.Working in our aftersales department as a Workshop Controller you will be a key part of the Ret...Read More>>.

Posted: June 6th, 2026
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Dartford Hire Desk Admin & Compliance Coordinator

Company IconLaing O'Rourke
Location IconDartford

Laing O'Rourke is seeking a Hire Desk Assistant in Dartford to manage key administrative processes. The role involves ownership of certificate uploads, tracking damages, and providing support to the hire desk during busy periods.Candidates...Read More>>.

Posted: June 4th, 2026
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NIPSO/CSO/05/26 - Complaints Standards Engagement and Support Officer

Company IconNorthern Ireland Public Service Ombudsman
Location IconBelfast

Complaints Standards Engagement and Support OfficerMain purpose of jobTo provide a key role in supporting the Complaints Standards Manager to ensure the effective implementation of NIPSO’s complaints standards function an...Read More>>.

Posted: June 4th, 2026
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Member Liaison & Complaints Support Officer

Company IconTate
Location IconLondon

Member Liaison & Complaints Support Officer19- 21 per hour Full-time Hybrid (1 day in London office) We're working with a well‑established professional membership organisation to find a Member Liaison & Complaints Support Office...Read More>>.

Posted: June 4th, 2026
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Hybrid Complaints & Member Liaison Administrator

Company IconTate
Location IconLondon

Tate is seeking a Member Liaison & Complaints Support Officer in Greater London to provide administrative support across complaints and member liaison activities. This full-time hybrid role requires attention to detail and excellent communication...Read More>>.

Posted: June 4th, 2026
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Aftersales & Complaints Specialist (Office-Based)

Company IconHalmer Group
Location IconAldershot

Halmer Group is seeking a Customer Complaints Advisor in Aldershot to manage all customer complaints and inquiries professionally. In this vital role, you will work closely with the Quality Control department, ensure all complaints are handled accord...Read More>>.

Posted: June 4th, 2026
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Customer Insight Officer (Repairs - Stage 1 Complaints)

Company IconAdecco
Location IconCroydon

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority. This is a fantastic opportunity to play a key role in improving resident experience by driving insight, learning,...Read More>>.

Posted: June 4th, 2026
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Aftersales Complaints Specialist – Office-Based

Company IconHalmer-Recruit
Location IconAldershot

Halmer-Recruit is seeking a Customer Complaints Advisor in Aldershot, England. The role involves managing customer complaints, providing resolutions, and liaising with internal teams. Strong customer service skills and experience in complaints han...Read More>>.

Posted: June 4th, 2026
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Sales Office Clerk Dartford

Company IconToolbank Ireland
Location IconDartford

Please enter your search criteria below and select Search. To search for more than one item in a list, select the multiple criteria required using the keyboard keys 'Ctrl' or 'Shift'.Job profile for Sales Office Clerk DartfordSales Offi...Read More>>.

Posted: June 4th, 2026
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Member Liaison & Complaints Admin — Hybrid

Company IconTate Cambridge
Location IconLondon

Tate Cambridge is seeking a Member Liaison & Complaints Support Officer for a full-time role. This temporary position requires immediate availability and involves providing administrative support for managing complaints and member liaison activiti...Read More>>.

Posted: June 4th, 2026
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Member Liaison & Complaints Support Officer

Company IconTate Cambridge
Location IconLondon

Member Liaison & Complaints Support Officer£19-£21 per hour | Full-time | Hybrid (1 day in London office) We're working with a well‑established professional membership organisation to find a Member Liaison & Complaints Support...Read More>>.

Posted: June 4th, 2026
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Member Liaison & Complaints Support Officer. Job in London LilyLifestyle Jobs

Company IconUnited Cerebral Palsy of Georgia
Location IconLondon

Member Liaison & Complaints Support Officer £19‑21 per hour, Full‑time Hybrid (1 day in London office) We’re working with a well‑established professional membership organisation to find a Member Liaison & Complaints Sup...Read More>>.

Posted: June 6th, 2026
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Team Administrator. Job in Dartford LilyLifestyle Jobs

Company IconUnited Cerebral Palsy of Georgia
Location IconLondon

Team Administrator Location: Rural Dartford, DA2 Salary: £28,000 per annum Office Hours: 8.30-5pm, Monday-Friday. Onsite, modern office location! Benefits: 23 days annual leave + Bank Holidays (increase to 25 days...Read More>>.

Posted: June 6th, 2026
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Customer Insight Officer for Repairs and Complaints Handling. Job in Croydon LilyLifestyle Jobs

Company IconUnited Cerebral Palsy of Georgia
Location IconCroydon

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority. This is a fantastic opportunity to play a key role in improving resident experience by driving insi...Read More>>.

Posted: June 8th, 2026
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Casework Administrator - Pension Complaints (Flexible)

Company IconThe Pensions Ombudsman
Location IconCity of Westminster

The Pensions Ombudsman is seeking a Casework Administrator to join their team in Canary Wharf. This role involves providing essential administrative support for managing and progressing pension complaints. You will be responsible for maintaining t...Read More>>.

Posted: June 10th, 2026
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