{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Full Time Customer Service & Sales Consultant HAY STREET”, “description”: “
As a Retail Customer Service & Sales Consultant at Telstra, you will assist customers in making technology choices that enhance their lives, provide expert guidance, and meet sales targets while fostering a positive, collaborative store environment.
Responsibilities
- Deliver exceptional customer experiences: help customers find the right products and services to suit their needs and make their time at Telstra memorable.
- Be the go‑to tech expert: stay up to date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and excel: use consultative selling skills to meet and exceed sales targets and KPIs.
- Collaborate and contribute: work closely with the team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
- Annual Fixed Remuneration: $64,915.20 per year (Junior rates apply for those under 20 years).
- Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for Saturday, 100% for Sunday, and 150% for public holidays.
- Generous discounts: 30% off Telstra services and exclusive offers from over 240 brands.
- Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the option to purchase up to 4 weeks additional leave.
- Training & career growth: access more than 17,000 learning programs with LinkedIn Learning and participate in the Future Ready program.
- Flexibility: flexible working hours and a supportive approach to parental leave.
- Recognition & rewards: monthly performance rewards and a range of recognition programs.
- Inclusive culture: a diverse and inclusive team that values and respects unique perspectives.
Qualifications
- Great communication skills: natural at connecting with people and enhancing their day.
- Solution‑oriented approach: enjoys thinking on feet and tailoring solutions for each customer.
- Sales drive: motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: eager to grow and develop skills in a dynamic environment.
- Resilience and positivity: maintains a can‑do attitude even during busy periods.
- Customer‑facing experience: prior experience is a plus but enthusiasm is required; training will be provided.
Telstra is an equal opportunity employer. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Telstra”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436870679__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=13989” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Hay Street” } } }Company: Telstra
Location: Hay Street
Job Description:
As a Retail Customer Service & Sales Consultant at Telstra, you will assist customers in making technology choices that enhance their lives, provide expert guidance, and meet sales targets while fostering a positive, collaborative store environment.
Responsibilities
- Deliver exceptional customer experiences: help customers find the right products and services to suit their needs and make their time at Telstra memorable.
- Be the go‑to tech expert: stay up to date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and excel: use consultative selling skills to meet and exceed sales targets and KPIs.
- Collaborate and contribute: work closely with the team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
- Annual Fixed Remuneration: $64,915.20 per year (Junior rates apply for those under 20 years).
- Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for Saturday, 100% for Sunday, and 150% for public holidays.
- Generous discounts: 30% off Telstra services and exclusive offers from over 240 brands.
- Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the option to purchase up to 4 weeks additional leave.
- Training & career growth: access more than 17,000 learning programs with LinkedIn Learning and participate in the Future Ready program.
- Flexibility: flexible working hours and a supportive approach to parental leave.
- Recognition & rewards: monthly performance rewards and a range of recognition programs.
- Inclusive culture: a diverse and inclusive team that values and respects unique perspectives.
Qualifications
- Great communication skills: natural at connecting with people and enhancing their day.
- Solution‑oriented approach: enjoys thinking on feet and tailoring solutions for each customer.
- Sales drive: motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: eager to grow and develop skills in a dynamic environment.
- Resilience and positivity: maintains a can‑do attitude even during busy periods.
- Customer‑facing experience: prior experience is a plus but enthusiasm is required; training will be provided.
Telstra is an equal opportunity employer. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr…
Posted: May 20th, 2026