Company Description
Plan Your Baby is a Telehealth fertility and pregnancy clinic dedicated to supporting individuals and families through their fertility journey. We are committed to delivering compassionate, patient-centered care, combining expertise and innovative solutions. As a remote-focused organization, we prioritize providing accessible support to patients while fostering a flexible and collaborative work environment for our team. Join us in making a meaningful impact on the lives of those in need of fertility assistance.
Role Description
This is a full-time remote role for a Fertility Healthcare Assistant/Administrator. Responsibilities include assisting patients with administrative support, coordinating appointments, managing patient records, ensuring adherence to health and safety protocols, and providing high-quality patient care. The role also involves effective communication with patients and healthcare professionals, answering queries, and ensuring a supportive experience for all patients.
- Support the clinical team by managing results, chasing reports, and ensuring everything is accurately documented
- Liaise with external partners including laboratories, scan providers, pharmacies, and courier services
- Prepare and send patient communications using clinical templates, keeping patients informed at every stage
- Manage consent forms, patient records, and invoicing, maintaining the highest standards of accuracy and confidentiality
- Keep our internal systems up to date, ensuring the clinical team always has what they need to deliver outstanding care
- Contribute to a smooth, well-run clinic that patients and clinicians can rely on every day
- Coordinate day-to-day patient scheduling, ensuring appointments run smoothly across our nationwide partner network
- Act as a key point of contact for patients, responding to queries with warmth, clarity, and efficiency
Qualifications
- Knowledge and experience in Patient Care, Medicine, and related healthcare practices
- Understanding and application of Health & Safety standards and Manual Handling techniques
- Strong Interpersonal and communication skills for effective patient and team interaction
- Proficiency in administrative tasks, organization, and attention to detail
- Ability to work independently in a remote environment and demonstrate strong time management skills
- Prior experience in a healthcare setting, especially in fertility or reproductive health, is a plus
- Relevant certifications or training in healthcare, patient care, or administration are beneficial
Why join Plan Your Baby?
- Work fully remotely while making a real impact on patients' lives across the UK
- Be part of a close-knit, mission-driven team dedicated to compassionate, innovative care
- Access opportunities for continuous learning and career development in a growing clinic
- Receive a competitive salary and benefits package
- Join a pioneering movement to make family-building support more personalised and inclusive for everyone.
Apply now via LinkedIn or email us at mskujina@planyourbaby.co.uk with your CV and a short cover letter sharing why this role and mission resonate with you.
Company Description
Plan Your Baby is a Telehealth fertility and pregnancy clinic dedicated to supporting individuals and families through their fertility journey. We are committed to delivering compassionate, patient-centered care, combining expertise and innovative solutions. As a remote-focused organization, we prioritize providing accessible support to patients while fostering a flexible and collaborative work environment for our team. Join us in making a meaningful impact on the lives of those in need of fertility assistance.
Role Description
This is a full-time remote role for a Fertility Healthcare Assistant/Administrator. Responsibilities include assisting patients with administrative support, coordinating appointments, managing patient records, ensuring adherence to health and safety protocols, and providing high-quality patient care. The role also involves effective communication with patients and healthcare professionals, answering queries, and ensuring a supportive experience for all patients.
- Support the clinical team by managing results, chasing reports, and ensuring everything is accurately documented
- Liaise with external partners including laboratories, scan providers, pharmacies, and courier services
- Prepare and send patient communications using clinical templates, keeping patients informed at every stage
- Manage consent forms, patient records, and invoicing, maintaining the highest standards of accuracy and confidentiality
- Keep our internal systems up to date, ensuring the clinical team always has what they need to deliver outstanding care
- Contribute to a smooth, well-run clinic that patients and clinicians can rely on every day
- Coordinate day-to-day patient scheduling, ensuring appointments run smoothly across our nationwide partner network
- Act as a key point of contact for patients, responding to queries with warmth, clarity, and efficiency
Qualifications
- Knowledge and experience in Patient Care, Medicine, and related healthcare practices
- Understanding and application of Health & Safety standards and Manual Handling techniques
- Strong Interpersonal and communication skills for effective patient and team interaction
- Proficiency in administrative tasks, organization, and attention to detail
- Ability to work independently in a remote environment and demonstrate strong time management skills
- Prior experience in a healthcare setting, especially in fertility or reproductive health, is a plus
- Relevant certifications or training in healthcare, patient care, or administration are beneficial
Why join Plan Your Baby?
- Work fully remotely while making a real impact on patients’ lives across the UK
- Be part of a close-knit, mission-driven team dedicated to compassionate, innovative care
- Access opportunities for continuous learning and career development in a growing clinic
- Receive a competitive salary and benefits package
- Join a pioneering movement to make family-building support more personalised and inclusive for everyone.
Apply now via LinkedIn or email us at mskujina@planyourbaby.co.uk with your CV and a short cover letter sharing why this role and mission resonate with you.
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