User Researcher

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We are currently looking for an experienced SC Cleared (or clearable) User Researcher to join a leading consultancy on a high-profile public sector transformation programme.

Overview

Key skills and experience:

  • Strong background in User Research within government UCD programmes
  • Experience working to GDS standards and within agile teams
  • Skilled in planning and conducting user research to inform service and interaction design
  • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders
  • Confident presenting findings and facilitating workshops to drive user-centred decision making
  • Must hold active SC Clearance or be eligible
  • Remote first (must be flexible to travel if needed)

Responsibilities

  • Conduct user research to inform service and interaction design on a public sector transformation programme
  • Plan and execute research activities, synthesize findings, and present insights to stakeholders
  • Collaborate with cross-functional teams to map end-to-end services and identify improvement opportunities
  • Facilitate workshops and drive user-centred decision making

Qualifications

  • Experience in government UCD programmes
  • Experience with GDS standards and Agile environments
  • Strong facilitation and communication skills
  • SC clearance or eligible

Seniority level

  • Mid-Senior level

Employment type

  • Contract

Job function

  • Design

Industries

  • IT Services and IT Consulting

To hear more, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Anson McCade”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436818442__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=299” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Anson McCade
Apply for the User Researcher
Location: London
Job Description:

We are currently looking for an experienced SC Cleared (or clearable) User Researcher to join a leading consultancy on a high-profile public sector transformation programme.

Overview

Key skills and experience:

  • Strong background in User Research within government UCD programmes
  • Experience working to GDS standards and within agile teams
  • Skilled in planning and conducting user research to inform service and interaction design
  • Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders
  • Confident presenting findings and facilitating workshops to drive user-centred decision making
  • Must hold active SC Clearance or be eligible
  • Remote first (must be flexible to travel if needed)

Responsibilities

  • Conduct user research to inform service and interaction design on a public sector transformation programme
  • Plan and execute research activities, synthesize findings, and present insights to stakeholders
  • Collaborate with cross-functional teams to map end-to-end services and identify improvement opportunities
  • Facilitate workshops and drive user-centred decision making

Qualifications

  • Experience in government UCD programmes
  • Experience with GDS standards and Agile environments
  • Strong facilitation and communication skills
  • SC clearance or eligible

Seniority level

  • Mid-Senior level

Employment type

  • Contract

Job function

  • Design

Industries

  • IT Services and IT Consulting

To hear more, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

#J-18808-Ljbffr…

Posted: May 20th, 2026