Quality Assurance Administrator

Job Title: Quality Assurance Administrator

Location: Redditch

Hours: 38 hours per week

Salary: 29,000-33,000 per annum

HR Employment are currently recruiting for a Quality Assurance Administrator for a client based in Redditch. This is a permanent, office-based role. You will support the implementation and maintenance of our Quality Management System (QMS). This is a pivotal role within the business, ensuring our processes, procedures, and products meet internal standards, customer expectations, and relevant regulatory requirements.

Skills & Experience needed:

Essential:

• Experience working with ERP systems (Epicor advantageous)
• Understanding of ISO 9001 or similar quality standards
• Strong organisational and communication skills
• High level of accuracy in data entry and documentation
• Confidence using Microsoft Office and QMS/document control systems
• Flexibility to support quality initiatives and deadlines

Desirable:

• Experience in a quality, compliance, or administrative role
• Background in a regulated or electronics environment
• Knowledge of additional quality standards (ISO 13485, AS9100, IATF, etc.)
• Experience supporting audits

Key Responsibilities:

• Ensure accurate and timely documentation of returned or rejected items
• Use ERP systems to collate, measure, and report performance (Epicor experience desirable)
• Coordinate inspections of returned products
• Work with quality control and production teams to manage rework activities
• Ensure products meet ISO 9001 standards before re-entering inventory
• Support compliance with quality, safety, and operational regulations
• Support internal and external audits (ISO, customer, regulatory)

If you are interested or would like some more information about our Quality Assurance Administrator, then please apply now!!!