Senior Salesforce Analyst

Salesforce Senior Analyst I Remote / Hybrid | Permanent

At a Glance

• Senior-level Salesforce analysis & solution design role (6+ years’ experience)
• Salesforce, CRM, Flow Automation & Data Modelling
• Remote-first with hybrid flexibility
• High ownership role at the intersection of business and technology
• Shape and influence a complex, business-critical Salesforce ecosystem

Who You’ll Work For

This is an established business operating a complex, enterprise-grade Salesforce ecosystem that underpins critical operations across the organisation. With a strong focus on smart design and continuous improvement, the team works at pace to deliver meaningful, scalable solutions that drive real commercial impact.

What You’ll Be Doing

As a Salesforce Senior Analyst I, you’ll sit at the intersection of business and technology translating complex stakeholder requirements into well-architected Salesforce solutions. You’ll work closely with product managers, architects, and engineering teams across multiple workstreams, bringing both strategic thinking and hands-on delivery to everything you do. This is a high-autonomy role where your design decisions will directly shape the direction of a business-critical platform.

Your Impact

• Analyse and document complex business processes, translating requirements into scalable, well-designed Salesforce solutions
• Design end-to-end solutions spanning data models, security models, and platform automation
• Collaborate with product managers, architects, and engineers to deliver high-quality outcomes across the full delivery lifecycle
• Provide architectural guidance and solution design support to development teams, championing best practices throughout
• Build proof-of-concepts to validate ideas and demonstrate platform capabilities to stakeholders
• Drive governance of AI-assisted development practices, ensuring outputs are critically reviewed and validated
• Manage multiple concurrent projects, maintaining clear priorities and end-to-end ownership
• Support the broader Salesforce environment, including troubleshooting and resolution of high-priority issues
• Monitor Salesforce releases and emerging tooling, proactively identifying opportunities to improve the platform

What We’re Looking For

Essential

• 6+ years’ experience in Salesforce analysis, administration, or development
• Proven ability to translate business requirements into technical Salesforce solutions
• Deep understanding of Salesforce platform capabilities, best practices, and governance
• Strong experience with data modelling, security design, and Flow-based automation
• Exposure to multiple Salesforce Clouds, including Sales Cloud and Service Cloud
• Experience working in Agile environments and managing multiple concurrent workstreams
• Confident communicator with the ability to engage stakeholders at all levels
• Familiarity with AI-assisted development tools and the ability to critically evaluate outputs
• Proactive, self-directed mindset with strong analytical and problem-solving skills

Desirable

• Experience building Lightning components
• Exposure to additional Salesforce products such as Voice, quoting, or e-signature solutions
• Relevant degree or equivalent professional experience

What’s In It For You

• Remote or hybrid working flexibility
• High level of autonomy and ownership over your work
• Direct influence on the direction of a business-critical Salesforce platform
• Close collaboration with both technical and non-technical stakeholders
• Exposure to modern and emerging tools, including AI-assisted development
• A collaborative, forward-thinking environment focused on continuous improvement

If you’re interested or have any further questions on the role, please feel free to reach out to Eve Geddis directly on LinkedIn.

Skills:Salesforce Architecture Data Modelling Flow Automation Stakeholder Communication

Benefits:Pension Fund Medical Aid / Health Care

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