{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Assistant Store Manager”, “description”: “
We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our brand-new outlet in Braintree. OKA Braintree is our third outlet, following the successful introduction of the brand within the Bicester Village Garden Centre in 2025.
KEY RESPONSIBILITIES
Store Operations:
- Support the Store Manager in overseeing all operational aspects of the outlet, ensuring high standards of presentation, merchandising and stock management in line with OKA brand guidelines.
- Work collaboratively with the host store management and teams to maintain smooth operations.
- Assist with scheduling, maintaining staffing levels, and supporting team performance
Customer Service:
- Deliver exceptional service and assist with resolving customer enquiries professionally and efficiently.
- Lead by example on the shop floor, promoting OKA's values and ensuring every customer receives a memorable experience.
- Support clienteling efforts to build strong, personalised customer relationships.
- Uphold and represent OKA brand standards at all times within the concession.
- Ensure the store environment consistently reflects the quality, creativity and personality of the OKA brand.
Sales and Commercial Focus:
- Proactively contribute to driving sales performance and analysing outlets results.
- Assist with implementing sales strategies to maximise revenue.
- Support promotional activities, in-store events and product launches in collaboration with OKA retail and marketing teams.
People and Culture:
- Assist in recruiting, onboarding and training concession staff to ensure strong product knowledge and confident customer engagement.
- Help motivate and develop the team to meet sales targets and KPIs.
- Support the Store Manager in fostering a positive, inclusive team culture aligned with OKA's values.
OUR VALUES
- Put the Customer First — provides exceptional internal and external customer service at all touchpoints
- Be In It Together — approachable, personable, committed to shared success
- Think Big — creative, innovative, solutions orientated
- Own It — curious, persistent, drives results
- Stay Playful — energises others, focuses on positives and opportunities, finds room for spontaneity
ABOUT YOU
- Experienced retail professional with proven track record, ideally gained within a luxury furniture or homeware retail environment
- Passion for delivering exceptional customer service
- Confident communicator with excellent interpersonal skills
- Natural flair for interior design, styling and store merchandising
- Experience and enthusiasm for high-end retail environments
- Extensive selling skills and the ability to motivate othersGood eye for detail
- Flexible approach to working hours as the sector demands
- Tenacious, hardworking and reliable
- A creative, problem‑solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest‑free travel loans, social events, online wellbeing centre and more.
Company: OKA Direct
Location: Braintree
Job Description:
We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our brand-new outlet in Braintree. OKA Braintree is our third outlet, following the successful introduction of the brand within the Bicester Village Garden Centre in 2025.
KEY RESPONSIBILITIES
Store Operations:
- Support the Store Manager in overseeing all operational aspects of the outlet, ensuring high standards of presentation, merchandising and stock management in line with OKA brand guidelines.
- Work collaboratively with the host store management and teams to maintain smooth operations.
- Assist with scheduling, maintaining staffing levels, and supporting team performance
Customer Service:
- Deliver exceptional service and assist with resolving customer enquiries professionally and efficiently.
- Lead by example on the shop floor, promoting OKA’s values and ensuring every customer receives a memorable experience.
- Support clienteling efforts to build strong, personalised customer relationships.
- Uphold and represent OKA brand standards at all times within the concession.
- Ensure the store environment consistently reflects the quality, creativity and personality of the OKA brand.
Sales and Commercial Focus:
- Proactively contribute to driving sales performance and analysing outlets results.
- Assist with implementing sales strategies to maximise revenue.
- Support promotional activities, in-store events and product launches in collaboration with OKA retail and marketing teams.
People and Culture:
- Assist in recruiting, onboarding and training concession staff to ensure strong product knowledge and confident customer engagement.
- Help motivate and develop the team to meet sales targets and KPIs.
- Support the Store Manager in fostering a positive, inclusive team culture aligned with OKA’s values.
OUR VALUES
- Put the Customer First — provides exceptional internal and external customer service at all touchpoints
- Be In It Together — approachable, personable, committed to shared success
- Think Big — creative, innovative, solutions orientated
- Own It — curious, persistent, drives results
- Stay Playful — energises others, focuses on positives and opportunities, finds room for spontaneity
ABOUT YOU
- Experienced retail professional with proven track record, ideally gained within a luxury furniture or homeware retail environment
- Passion for delivering exceptional customer service
- Confident communicator with excellent interpersonal skills
- Natural flair for interior design, styling and store merchandising
- Experience and enthusiasm for high-end retail environments
- Extensive selling skills and the ability to motivate othersGood eye for detail
- Flexible approach to working hours as the sector demands
- Tenacious, hardworking and reliable
- A creative, problem‑solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest‑free travel loans, social events, online wellbeing centre and more.
#J-18808-Ljbffr…
Posted: May 20th, 2026