Digital and Web Business Analyst

Location: Glasgow (with hybrid working across Group offices) Hours: Full‑time, 35 hours per week Make a real impact shaping digital transformation across Wheatley Group Wheatley Group is Scotland’s leading housing, care and property‑management organisation – dedicated to  making homes and lives better . Our Digital and Technology Solutions department plays a vital role in enabling that mission, delivering customer‑centred, data‑driven digital services that transform how people live, work and engage with us. We are now looking for a talented and motivated Digital Business Analyst to join our high‑performing Project Delivery team. This is an exciting opportunity to work at the heart of a values‑led organisation supporting major transformation programmes across the Group. If you’re passionate about solving complex problems, improving services, and shaping innovative digital solutions, we’d love to hear from you. As a Digital Business Analyst, you will act as a key link between business stakeholders and Digital and Technology Solutions. Your work will help shape digital services used by thousands of customers and colleagues across Scotland. leading structured requirements‑gathering across business and technical teams; defining, analysing, and documenting business, functional and non‑functional requirements; supporting business case development and option analysis; ensuring traceability from business need through to design, development and testing; producing high‑quality analysis outputs including user stories, acceptance criteria, use cases and process flow; supporting UAT activities and validating that solutions meet business expectations; championing best‑practice business analysis standards and methodologies across the Group. This is an influential role within an organisation committed to digital maturity, continuous improvement and sector‑leading service delivery. You should be comfortable engaging with senior stakeholders, working at pace, and contributing to a wide range of project and transformation initiatives. a proven track record of delivering business analysis in complex, fast‑paced environments; strong understanding of business analysis tools and techniques (e.g. requirements elicitation, use cases, user stories); strong problem‑solving skills and the ability to identify digital opportunities; flexible, adaptable and multi-skilled; creative, curious and solutions-focused; working within multi‑vendor or large‑scale digital transformation programmes; knowledge of modern digital service‑design practices (e.g., experience with MS Power Platform or data‑driven tools; understanding of the social housing or care sectors; knowledge or experience of Housing and Asset Management applications. Business Analysis certification (e.g., You’ll be part of a supportive and ambitious team that takes pride in delivering transformational digital services that make a real difference. At Wheatley Group, we celebrate individuality and champion diversity, ensuring our workforce reflects the communities we serve. You’ll play a key role in shaping the digital future of one of Scotland’s most impactful organisations. If you think you have what it takes to make this role a success, please select the s1jobs apply button to be redirected to our website. Full details and application instructions will be available on the Wheatley Group careers website. If you’re ready to help shape outstanding digital experiences across Scotland, we’d love to hear from you. Committed to inclusion If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact a member of our recruitment team. At Wheatley, we are always looking to improve diversity within our teams. It’s important our teams represent the communities we serve, and we welcome applications from under-represented groups….