Business Analyst (Process & Change)

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Business Analyst (Process & Change)”, “description”: “

Business Analyst (Process & Transformation)

London (Hybrid) | £50 – £60,000pa -(6 days a month onsite)

Process | Change | Transformation | BA |


We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team.


This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.


The Role

As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.


You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes.


This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.


Key Responsibilities

  • Lead discovery and problem definition across complex operational workflows
  • Map current and future state processes, identifying inefficiencies and opportunities
  • Gather, define, and prioritise business and system requirements
  • Drive process optimisation, automation, and continuous improvement initiatives
  • Translate business needs into functional and non-functional requirements
  • Support delivery of change initiatives, including implementation and adoption
  • Collaborate with senior stakeholders across multiple business functions
  • Produce documentation, data analysis, and reporting to support decision-making
  • Contribute to testing, training, and rollout of new processes and systems


What We’re Looking For

  • Proven experience in a Business Analyst / Process Improvement / Transformation role
  • Strong background in process optimisation, continuous improvement, or operational transformation
  • Experience working across complex, multi-stakeholder environments
  • Excellent stakeholder management and communication skills
  • Strong analytical mindset with the ability to simplify complex problems
  • Experience delivering change within large-scale programmes or strategic projects
  • Familiarity with change management principles and methodologies

Desirable:

  • Business Analysis certification
  • Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
  • Experience working with workflow systems, automation, or data-led environments
  • If this role could be for you, please apply with a copy of your CV.


    Business Analyst (Process & Transformation)

    London (Hybrid) | £50 – £60,000pa -(6 days a month onsite)

    Process | Change | Transformation | BA |

    ”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Digital Gurus”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425625923__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
    Company: Digital Gurus
    Apply for the Business Analyst (Process & Change)
    Location: London
    Job Description:

    Business Analyst (Process & Transformation)

    London (Hybrid) | £50 – £60,000pa -(6 days a month onsite)

    Process | Change | Transformation | BA |

    We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team.

    This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.

    The Role

    As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.

    You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes.

    This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.

    Key Responsibilities

    • Lead discovery and problem definition across complex operational workflows
    • Map current and future state processes, identifying inefficiencies and opportunities
    • Gather, define, and prioritise business and system requirements
    • Drive process optimisation, automation, and continuous improvement initiatives
    • Translate business needs into functional and non-functional requirements
    • Support delivery of change initiatives, including implementation and adoption
    • Collaborate with senior stakeholders across multiple business functions
    • Produce documentation, data analysis, and reporting to support decision-making
    • Contribute to testing, training, and rollout of new processes and systems

    What We’re Looking For

    • Proven experience in a Business Analyst / Process Improvement / Transformation role
    • Strong background in process optimisation, continuous improvement, or operational transformation
    • Experience working across complex, multi-stakeholder environments
    • Excellent stakeholder management and communication skills
    • Strong analytical mindset with the ability to simplify complex problems
    • Experience delivering change within large-scale programmes or strategic projects
    • Familiarity with change management principles and methodologies

    Desirable:

    • Business Analysis certification
    • Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
    • Experience working with workflow systems, automation, or data-led environments
  • If this role could be for you, please apply with a copy of your CV.

    Business Analyst (Process & Transformation)

    London (Hybrid) | £50 – £60,000pa -(6 days a month onsite)

    Process | Change | Transformation | BA |

    Posted: May 7th, 2026