London (Office-based) | Full-time
Reporting to: COO
We are looking for a structured and hands-on Stock Control & Quality Coordinator to oversee stock accuracy, quality control, and operational workflows across the UK and India.
This role is focused on control, coordination, and process ownership — not doing everything, but ensuring everything is done properly, on time, and to standard.
You will work closely with Dispatch, Buying, and the India team to bring visibility, structure, and accountability to operations.
Stock Control & Inventory Oversight
- Oversee stock accuracy and movement across UK and India
- Ensure all stock is properly tracked, organised, and traceable
- Monitor and resolve discrepancies
Quality Control Coordination
- Ensure QC processes are followed for diamonds and jewellery
- Supervise QC execution in India
- Maintain consistency and standards across teams
Workflow & Operations Control
- Coordinate daily operational workflows (stock, shipments, returns)
- Ensure priorities are clear and tasks are completed on time
- Act as a central point of coordination between teams
India Coordination
- Work closely with India team to ensure stock checks and QC are done properly
- Ensure reporting is consistent and issues are escalated quickly
Returns & Shipment Oversight
- Oversee supplier returns and ensure processes are followed
- Ensure shipments are properly checked and compliant
Process & Reporting
- Maintain clear processes and improve where needed
- Track key operational KPIs (errors, delays, stock accuracy)
- Support implementation of Zoho and future systems
- Strong organisational skills and attention to detail
- Process-driven mindset
- Ability to coordinate across teams
- Proactive and solution-oriented
- Comfortable taking ownership and enforcing structure
- Mandatory: at least 2 years experience in diamonds and jewellery (stock, QC, or operations)
London (Office-based) | Full-time
Reporting to: COO
Role Overview
We are looking for a structured and hands-on Stock Control & Quality Coordinator to oversee stock accuracy, quality control, and operational workflows across the UK and India.
This role is focused on control, coordination, and process ownership — not doing everything, but ensuring everything is done properly, on time, and to standard.
You will work closely with Dispatch, Buying, and the India team to bring visibility, structure, and accountability to operations.
Key Responsibilities
Stock Control & Inventory Oversight
- Oversee stock accuracy and movement across UK and India
- Ensure all stock is properly tracked, organised, and traceable
- Monitor and resolve discrepancies
Quality Control Coordination
- Ensure QC processes are followed for diamonds and jewellery
- Supervise QC execution in India
- Maintain consistency and standards across teams
Workflow & Operations Control
- Coordinate daily operational workflows (stock, shipments, returns)
- Ensure priorities are clear and tasks are completed on time
- Act as a central point of coordination between teams
India Coordination
- Work closely with India team to ensure stock checks and QC are done properly
- Ensure reporting is consistent and issues are escalated quickly
Returns & Shipment Oversight
- Oversee supplier returns and ensure processes are followed
- Ensure shipments are properly checked and compliant
Process & Reporting
- Maintain clear processes and improve where needed
- Track key operational KPIs (errors, delays, stock accuracy)
- Support implementation of Zoho and future systems
What We’re Looking For
- Strong organisational skills and attention to detail
- Process-driven mindset
- Ability to coordinate across teams
- Proactive and solution-oriented
- Comfortable taking ownership and enforcing structure
- Mandatory: at least 2 years experience in diamonds and jewellery (stock, QC, or operations)
…