{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “IT Business Partner”, “description”: “
Requirements
- Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role, with responsibility for stakeholder engagement at a senior level
- Strong understanding of SaaS platforms and software contract and licence management
- Proven ability to develop or contribute to technology roadmaps and strategies, and to communicate them clearly to non-technical audiences
- Experience translating business requirements into IT solutions, working with internal or external delivery teams
- Comfortable operating hands‑on in a small company environment, including resolving practical IT issues as needed
- Strong organizational and prioritization skills, with the ability to manage a varied workload independently
- (Desirable) Experience managing or coordinating an offshore or outsourced IT support function
- (Desirable) Familiarity with IT governance frameworks such as ITIL
- (Desirable) Experience with software procurement and vendor negotiation
- (Desirable) Exposure to cyber security principles and data protection obligations (e.g. UK GDPR)
What the job involves
- You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions
- Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands‑on IT generalist, ensure the day‑to‑day technology experience of staff is seamless
- This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting
- Technology Strategy & Planning:
- Partner with senior leaders and department heads to understand business goals and co‑develop a technology strategy that actively enables them
- Support the Head of IT to develop and maintain a multi‑year IT roadmap, presenting it to stakeholders on a regular basis
- Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology
- Contribute to annual IT budgeting and business case development for technology investment
- SaaS & Software Lifecycle Management:
- Own the end‑to‑end lifecycle of the company's SaaS portfolio — from evaluation and procurement through to renewal, rationalisation and retirement
- Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage
- Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules
- Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team
- Stakeholder Engagement & Relationship Management
- Serve as the trusted, visible, on‑site technology advisor to business stakeholders at all levels
- Translate business needs into clear, actionable requirements for the offshore IT support team
- Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive
- Produce clear, accessible technology communications and updates for non‑technical audiences
- IT Governance & Risk:
- Ensure software and systems comply with relevant data protection, security and licensing obligations
- Identify and manage technology‑related risks, feeding into broader business continuity and risk planning
- Define and maintain appropriate IT policies and standards in conjunction with the Head of IT
- Hands‑on Support (as required)
- Provide practical, on‑site support when the situation demands it — including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely
- Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally
Company: Deepstreamtech
Location: London
Job Description:
Requirements
- Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role, with responsibility for stakeholder engagement at a senior level
- Strong understanding of SaaS platforms and software contract and licence management
- Proven ability to develop or contribute to technology roadmaps and strategies, and to communicate them clearly to non-technical audiences
- Experience translating business requirements into IT solutions, working with internal or external delivery teams
- Comfortable operating hands‑on in a small company environment, including resolving practical IT issues as needed
- Strong organizational and prioritization skills, with the ability to manage a varied workload independently
- (Desirable) Experience managing or coordinating an offshore or outsourced IT support function
- (Desirable) Familiarity with IT governance frameworks such as ITIL
- (Desirable) Experience with software procurement and vendor negotiation
- (Desirable) Exposure to cyber security principles and data protection obligations (e.g. UK GDPR)
What the job involves
- You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions
- Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands‑on IT generalist, ensure the day‑to‑day technology experience of staff is seamless
- This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting
- Technology Strategy & Planning:
- Partner with senior leaders and department heads to understand business goals and co‑develop a technology strategy that actively enables them
- Support the Head of IT to develop and maintain a multi‑year IT roadmap, presenting it to stakeholders on a regular basis
- Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology
- Contribute to annual IT budgeting and business case development for technology investment
- SaaS & Software Lifecycle Management:
- Own the end‑to‑end lifecycle of the company’s SaaS portfolio — from evaluation and procurement through to renewal, rationalisation and retirement
- Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage
- Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules
- Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team
- Stakeholder Engagement & Relationship Management
- Serve as the trusted, visible, on‑site technology advisor to business stakeholders at all levels
- Translate business needs into clear, actionable requirements for the offshore IT support team
- Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive
- Produce clear, accessible technology communications and updates for non‑technical audiences
- IT Governance & Risk:
- Ensure software and systems comply with relevant data protection, security and licensing obligations
- Identify and manage technology‑related risks, feeding into broader business continuity and risk planning
- Define and maintain appropriate IT policies and standards in conjunction with the Head of IT
- Hands‑on Support (as required)
- Provide practical, on‑site support when the situation demands it — including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely
- Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally
#J-18808-Ljbffr…
Posted: May 20th, 2026