Strategic IT Service Delivery Lead

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Strategic IT Service Delivery Lead”, “description”: “Intercity is looking for a Service Delivery Manager in Birmingham. The role involves being the main point of contact for customers, managing service performance, risks, and ensuring adherence to SLAs and KPIs. Candidates should have experience in IT or managed services, understand ITIL practices, and possess strong stakeholder management skills. The position offers 33 days of holiday, annual pay reviews, and a focus on personal development.#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Intercity”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436823250__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=29591” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Tyseley” } } }