Food Training Manager

Job Description We are looking for someone with strong operational experience in food service or hospitality, who can confidently coach teams, collaborate with operational and culinary stakeholders, and ensure high standards of safety, compliance and service excellence. This is a hands-on, mobile role requiring regular travel across the UK & Ireland. Key Responsibilities Deliver engaging, practical training in areas such as food safety, culinary skills, service standards and operational excellence. Support the creation of learning content including eLearning, toolkits, guides, videos and classroom materials. Conduct learning needs analysis to identify capability gaps at site and managerial levels. Provide hands-on coaching to colleagues and managers in real operational environments. Ensure all training aligns with food safety legislation, internal policies, brand standards and audit requirements. Travel regularly across UK&I sites in line with operational priorities. Collaborate closely with culinary leads, Operations, P&C and site managers to deliver effective learning solutions. Evaluate training effectiveness and contribute to continuous improvement of learning programmes and frameworks. Professional and Personal Competencies/Qualifications Experience in food service, hospitality, catering or a culinary environment. Proven experience delivering training and coaching in an operational setting. Experience developing training content or contributing to L&D programmes. Strong understanding of food safety (Level 3 qualification desirable). Experience in multi-site or mobile roles is advantageous. Exposure to large contract catering, facilities or retail environments. Training-related qualification desirable but not essential. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….